Manager of Cryptographic Services Engineering

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations have earned the #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.

At IT Services, we are passionate about Leadership and Cryptography. Our Cryptographic services team is continuously expanding. No matter your level of leadership proficiency, you can always grow within our diverse environment.

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Grow together

At the core of our mission is protecting our customers’ data, whether it resides on premises, in the cloud, or in use. In this role, you will lead a team of seven highly skilled colleagues across engineering and development disciplines. The team consists of two closely collaborating sub‑teams that operate as one: an engineering team of four and a development team of three.

The engineering team designs, implements, and operates our core cryptographic platforms, including Key Management Systems, PKI, and Tokenization, using technologies such as Fortanix, Thales, Microsoft, and Linux. The development team delivers internal applications that support our PKI and Cryptographic Services, including our in‑house Certificate Lifecycle Management (CLM) platform, currently built in PHP.

The team’s mission includes building secure infrastructure, driving application modernization, collaborating with internal security and infrastructure teams, managing strategic vendor partnerships, identifying emerging technological opportunities, and provide third‑level operational support.

You will play a key role in shaping the strategic direction of the services we provide. This includes influencing architectural roadmaps, establishing technical standards, guiding investment decisions, and partnering with Operations, Product and Service Owners, and Architecture functions to ensure alignment with enterprise‑wide priorities. Strong communication and the ability to build trust across teams are essential, as you will represent your area in cross‑functional discussions and help ensure alignment across the organization.

A strong technical background in Cryptography, such as PKI, and at least some exposure to software development is expected. However, what matters the most is proven leadership experience and a genuine dedication to continuously developing your leadership skills. We embrace a leader–leader philosophy: as a manager, you empower your team, support their professional growth, remove obstacles, and guide them in non‑technical areas, while at the same time being a follower and enabler in technical matters where your experts lead the way.

Your team collaborates closely with the Operations team, which handles daily support requests. You will be responsible for prioritizing and planning new infrastructure and application features, ensuring continuous improvement of our services, and coordinating support during critical or time‑sensitive situations.

Additionally, you will operate within a large and interconnected IT ecosystem where integration and collaboration across functions is essential. Our services rely heavily on Active Directory and multiple internal systems for the distribution and lifecycle management of X.509 certificates and other cryptographic material across the organization.

Ready to embark on the journey? Here’s what we are looking for:

As a Manager for Cryptographic services & PKI, having knowledge about PKI is a huge plus. Very good knowledge of Key Management Systems will also be an integral part of this role.

You are a leadership aficionado, therefore you have a good understanding of leadership techniques. You are able to work independently, prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Annual Leave: 42 days off apart from Public / National Holidays.
• Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease.
• In House training programs: professional and technical training certifications.