Manager, Account Management, S3P Apparel

We are looking for a results-oriented candidates to join our Account Management team. In this role, you will lead a team of Account Managers focused on driving third-party (3P) seller input improvements to accelerate business growth, while serving as a key liaison with partner teams to align on priorities and execution. You will combine strong people leadership with a data-driven, operational mindset to deliver measurable outcomes for sellers and the business.
Key job responsibilities
Team Leadership & Performance Management
Lead, coach, and develop a team of Account Managers, setting clear goals and driving structured performance conversations to build a high-performance culture
Build team capability to independently identify seller input gaps and execute improvement initiatives at scale
3P Seller Input Improvement & Growth
Own the strategy for identifying and closing seller input gaps — spanning catalog quality, pricing competitiveness, selection, and fulfillment — to drive measurable growth outcomes
Define and track key input metrics through weekly review mechanisms, scalable playbooks, and structured operating rhythms (standups, funnel reviews, escalation frameworks) to ensure consistent execution
Cross-functional Liaison & Stakeholder Management
Serve as the primary liaison between Account Management and partner teams (Category, Operations, Product, Finance), aligning on priorities, resolving blockers, and representing team progress in leadership reviews
Operational Excellence
Establish data-driven mechanisms to track seller health, input metrics, and team productivity; leverage insights to prioritize interventions and contribute to org-wide initiatives through best practice sharing and program scalin
- 3+ years of sales experience
- Experience analyzing data and best practices to assess performance drivers
- Experience managing teams
- Experience using Salesforce or other CRM tool
- 2+ years of using SQL to extract and manipulate data experience
- 5+ years of B2B industry service delivery experience
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