Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Lead Technical Program Manager
As a Lead Technical Program Manager in Mastercard Software Builders Experience, you will be working with Mastercard’s Engineering team for automated provisioning Engineering teams. The teams are responsible for developing the best of breed capabilities to enable infrastructure requests across Mastercard, and to automate infrastructure provisioning according to best practices.
ROLE
In this Lead Technical Program Manager role, you will conceptualize, rationalize, and drive multiple, simultaneous workstreams to deliver engineering work across the portfolio in our Scrum execution model. In this role, you may drive the execution of a feature through the full stack or may drive a project which spans multiple teams and integrations, reporting meaningful status along the way.
As a Lead TPM, you should be able to:
Work closely with Engineer Director, Principals and Engineering VP, in addition to Product Managers, and other engineering teams to deliver high-quality products and features through the software project lifecycle (build, test, and release on time).
Manage complex, technical, multi-disciplinary projects from start to finish.
Work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional teams.
Take responsibility for release schedules and milestones, keeping up a high velocity in a fast-paced environment.
Works with Engineering Teams & Product Owner to present Release Demos.
Invested in "Building the Right Product" and "Building the Product Right".
Preparation for Program Increment Planning (PI), validate and confirm scope of work completed in the prior iterations/PI vs. scope of work slated for upcoming PI and support preparation.
Track delivery progress at product engineering team level, with line of sight on program scope delivery in ALM.
Capture, assess and track engineering team’s capacity.
Lead iteration planning -- facilitate the process with features and stories sizing, serve as subject-matter-expert to align the team on Agile/Scrum practice.
Facilitate retrospective – gather input, drive team collaboration and continuous improvement.
Actively coordinate and manage cross-team dependencies with Mastercard Software Builders Experience (MSBX) internal teams and external to MSBX with other Mastercard teams and stakeholders, and Engineering leadership.
Actively track and mitigate risk and issues through resolution.
Produce Bi-weekly status report – which comprised of both strategic initiatives and BAU scope of work.
ALL ABOUT YOU
Greater than 7 years’ experience managing multi-stakeholder programs in a global organization or equivalent type organization.
Demonstrated ability to operate with independence and autonomy.
Demonstrated experience breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models (Scrum, Kanban, etc.)
Proven track record of data driven decision-making and applying continuous improvement methodologies across teams.
Ability to communicate to executives, peers, and staff with impact, eloquence, and authenticity.
Demonstrated experience building relationships, partnering with, and influencing dependent teams. while commanding the respect of the individuals you work with across the organization.
Demonstrated experience or knowledge with Jenkins, Bitbucket, Sonar, Artifactory and/or common pipelines.
Huge plus if you have expertise in Cloud Platform and Functionalities.
BS in engineering, computer science, project management or related discipline
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
