Lead Solutions Analyst - Business Analyst

Lead the forefront of innovative solutions analysis in a dynamic tech environment, driving success through expertise in data analytics and technical program delivery.

As a Lead Solutions Analyst in Commercial & Investment Bank Payments Technology team, you will play a central role in driving the success of our technical program delivery. Your deep understanding of applications, platforms, and products will position you as a key bridge between product owners, business, operations, and software developers. Utilizing advanced analytical reasoning and technical fluency, you will translate complex business requirements into well-structured and technically feasible solutions. You will make data-informed decisions and provide strategic insights to support key business initiatives. As a technical subject matter expert, you'll navigate ambiguity, manage change effectively, and communicate compellingly with diverse stakeholder audiences to ensure the highest quality and professionalism in service delivery.

Job responsibilities

• Lead the elicitation, documentation, and validation of business and data flow requirements, ensuring alignment with stakeholder expectations and technical feasibility
• Develop and maintain comprehensive knowledge of industry trends, emerging technologies, and best practices to provide strategic guidance and innovative solutions for complex projects
• Model the design and implementation of technical solutions, ensuring seamless integration with existing systems and infrastructure
• Utilize advanced data analytics techniques to extract insights from large, diverse datasets, driving data-informed decision-making and supporting key business initiatives
• Mentor and guide team members in the application of technical writing and analytical reasoning skills, fostering a culture of continuous learning and improvement

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field
• Demonstrated expertise in data analysis and data application, including hands-on experience with major data visualization platforms
• Advanced knowledge of data analytics techniques, with experience in developing and interpreting models, diagrams, and data-driven insights
• Hands-on experience in Business Analysis work experience in a Software Development Project 
• Proficiency in business applications and experienced in data analysis   
• Ability to write simple SQL to analyze data 
• Experience in Lean/Agile Methodologies and knowledge 
• Experience using tools likeJIRA or confluence
• Ability to liaise between lines of business and the development team, while working with a wide range of stakeholders and collaborating with your team 
• Excellent verbal and written communication skills  and informal leadership skills and teamwork skills
• Advanced knowledge of data fluency, including experience in handling large, diverse data sets and generating insights to drive business objectives

Preferred qualifications, capabilities, and skills

• Database skills, preferably in Oracle
• Experience in Test Driven Development and Acceptance Test Driven Development will be an added advantage
• Cash Management and Payments knowledge 
• Technical background and an understanding of the financial industry 
• Experience in Lean/Agile Methodologies and knowledge