Lead Solution Architect – HR

Ready to turn bold ideas into real-world impact?
 At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
 
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. 
 
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
 Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Inviting applications for the role of Lead Solution Architect – HR!
In this role you will design enterprise-scale HRO solutions to win and shape complex deals; architect digital-first HRO solutions leveraging AI Automation and Shared Services; lead pre-sales strategy and HR operating model design for global clients; partner with CHR Os to co-create future ready HRO blueprints and drive growth by translating HR challenges into scalable commercial solutions.
Responsibilities:
- Design customized HR including outsourcing solution focusing on key factors and leverage digital and AI tools
- Lead client meetings solution presentations solution orals transformation workshops
- Experience of designing solutions and process design with employee experience outcome and journey at the core
- Advise & consult clients on future state HR organization design and Target Operating Model
- Advise on the best-in-class HR technology stack and the most optimal use of it
- Lead key strategic initiatives driving HR Transformation and process reengineering to increase HR process effectiveness and efficiency while reducing costs of HR operations
- Work closely with Transitions and Change Management teams to ensure smooth transition of HR processes/activities to Genpact
- Leading programs and managing projects to ensure successful delivery of planned outcomes
- Support/work with diverse multi-cultural global teams to create HRO solutions for clients
- Build and maintain strong relationships with clients ensuring their high satisfaction with the project outcomes and recurring business cooperation.
- Stay up to date with the latest HR trends industry practices and legislative changes to ensure clients receive innovative and compliant HR solutions.
- Lead a team of HR Service Line experts review coach and mentor direct reports and other team members.
- Lead blueprint due diligence projects provide strategic oversight and governance to the team and client stakeholders

Qualifications

Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Information Systems, Masters - Software Engineering

Certifications

Certified Implementation Specialist - Human Resource - Malaysian Institute of Human Resource Management (MIHRM)Malaysian Institute of Human Resource Management (MIHRM), Microsoft Certified: Power Platform Functional Consultant Associate - MicrosoftMicrosoft, Microsoft Certified: Power Platform Fundamentals (PL-900) - MicrosoftMicrosoft, Professional in Human Resources (PHR) - Symbiosis Instute of Distant LearningSymbiosis Instute of Distant Learning, SAP SuccessFactors Employee Central 2020 - SAPSAP

Required Skills

Commercial Modeling, Critical Thinking, Data Analytics, Data Visualization, Finance, Forecasting, Insight Generation, People Leadership, Strategic Advisory

Language

English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

HR - Solutioning

Remote Type -

Office

Work Shift -

Day Job (India)

Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter 
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together. 
 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.