Lead Engineer - Endpoint Management

The Lead Engineer is the technical authority for modern endpoint engineering, responsible for engineering strategy, architecture, controls, and delivery excellence across Microsoft Intune, Windows 11 and macOS endpoint apps, security policy deployment, application packaging automation using Azure DevOps (ADO) pipelines, and endpoint analytics (Nexthink).

This role combines deep hands-on expertise with engineering governance, ensuring endpoint platforms are secure, scalable, automated, and operationally robust. The Senior lead technical direction, standards, and complex problem resolution while partnering with Security, Engineering, and Operations to deliver measurable improvements in compliance, stability, and end-user experience.

1) Engineering Leadership (Intune / Endpoint Platform)

• Act as the Senior - Lead Engineer / Design Authority for Microsoft Intune across Windows 11 and macOS endpoints, setting technical direction and enforcing engineering standards.
• Define and govern platform architecture for device configuration, compliance, and endpoint security controls delivered via Intune.
• Drive technical alignment with enterprise Workplace and Security strategies, ensuring endpoint controls are consistent and scalable across the fleet.

2) Application Packaging Engineering & Automation (ADO Pipelines)

• Own engineering standards and tooling for enterprise AppLocker/App Control for Business
• Lead implementation of automation-first AppLocker policies, endpoint analytics, packaging and deployment, including building and maintaining Azure DevOps (ADO) pipelines to reduce manual effort and improve quality and repeatability.
• Champion scripting-driven engineering (e.g., PowerShell) to automate security policy, packaging workflows, validation, deployment readiness checks, and operational tasks.

3) Security Policies & Compliance Deployment via Intune

• Provide technical leadership for endpoint security controls deployed through Intune, ensuring policy design is secure-by-default, testable, and auditable.
• Partner with Cyber Security / Risk stakeholders to implement and sustain compliance posture, including continuous improvement based on incidents, audit outcomes, and control gaps.
• Sponsor preventative engineering practices that reduce exposure and improve endpoint resilience (policy governance, standard baselines, controlled rollouts).

4) Endpoint Analytics & Digital Experience (Nexthink)

• Lead engineering adoption and operationalisation of Nexthink to improve endpoint visibility, performance insights, and proactive issue detection.
• Establish analytics-driven operating rhythms: define key signals, dashboards, and actionable insights that translate into engineering improvements and reduced incidents.

5) Enterprise Scale Operations & Problem Management (L3/L4)

• Provide escalation leadership for complex endpoint / Intune incidents, driving root cause analysis and permanent fixes (automation, standardisation, systemic remediation).
• Ensure platform reliability for large-scale environments through engineering hygiene: monitoring, performance checks, release governance, and technical debt reduction.

6) Engineering Governance, Standards, and Documentation

• Define and enforce engineering standards (packaging conventions, pipeline controls, policy release gates, rollback strategy, documentation/runbooks).
• Produce and maintain technical documentation including configuration guides, best practices, and platform designs—ensuring knowledge continuity and audit readiness.

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Support Head Risk & Control to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. 
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Adhere to local regulator [Reserve Bank of India] prescribed responsibilities and Rationale for allocation

Key Stakeholders
•    Technology Infrastructure
•    CTM / CIO 
•    ICS / Risk management 
•    Cyber Security 

Key Requirements for the role:
•    Knowledge of CCIB Client Coverage, Transaction Banking and Financial Markets products – to enable assessment of cross-business issues.
•    Fair understanding of CCIB Credit Risks and assessment including credit analysis.
•    Relevant business experience in operations, business analysis or project management.
•    Strong analytical skills, detail-focused with the ability to interpret large volume of information.
•    Problem solving skills with ability to influence across all levels of business.
•    Ability to independently drive initiatives with minimum hands-on supervision.

•    Bachelor’s degree / B.E. 
•    Ideally 10+ years of experience in banking, analytical or another relevant environment
•    Languages: English and/or local language skills as relevant to country requirements 

• Deep hands-on expertise in Microsoft Intune managing Windows 11 and macOS endpoints (policies, configuration, compliance
• Strong experience in enterprise application packaging and deployment engineering (including MSIX and IntuneWin).
• Proven capability building Azure DevOps (ADO) pipelines for automation and repeatable delivery.
• Advanced PowerShell scripting for automation and operational engineering.
• Experience using Nexthink for endpoint analytics / experience monitoring.
• Strong understanding of endpoint security, compliance controls, and governance in regulated environments.

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.