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About Atos Group
Atos Group is a global leader in digital transformation with c. 63,000 employees and annual revenue of c. €8 billion, operating in 61 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris.
The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.
ServiceNow Solution Architect
Location: Mumbai / Bangalore / Chennai
Description:
• Architecture & Governance: Define and enforce platform standards (CSDM, CMDB, domain separation) for compliance and scalability.
• Solution Design: Architect solutions across ITSM, ITOM, CSM, HRSD, SecOps/GRC, SPM, FSM, and App Engine.
• Integration & Security: Implement robust integrations using IntegrationHub and APIs; design secure identity models (SSO, OAuth, OIDC).
• Engineering & Delivery: Drive DevSecOps, CI/CD pipelines, ATF automation, and Agile delivery.
• Leadership & Strategy: Engage with executive stakeholders, define strategic roadmaps, mentor technical teams, and support pre-sales and RFP processes.
• AI Enablement: Deploy Now Assist (GenAI) for automation and content generation; implement Agentic AI for autonomous workflows.
Qualifications:
• 15-20 years of Overall experience; minimum 8+ years in ServiceNow architecture.
• Proven leadership in multi-instance ServiceNow programs.
• Expertise in CSDM, CMDB, integrations, security, and performance engineering.
• Hands-on experience delivering Now Assist and Agentic AI in production environments within the last 12–24 months.
• Strong executive communication and Agile leadership skills.
• Micro Certifications: Welcome to ServiceNow, Agile Development, Technical PM Journey, Agentic AI Executive, Now Assist Executive.
Preferred Certifications:
• ServiceNow CSA, CAD; CIS
• SAFe/Agile; CISSP/CCSP preferred.
• Industry Exposure: Banking, Healthcare, Human Resources, Insurance, Communications, Retail. Expectations
• Willingness to work in shifts and travel as required.
• Commitment to Scrum-based Agile delivery models.
• Strong capability in designing, governing, and enabling enterprise applications
Our Offering:
• Global cutting-edge IT projects that shape the future of digital and have a positive impact on environment.
• Wellbeing programs & work-life balance - integration and passion sharing events.
• Attractive Salary and Company Initiative Benefits
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