IT Engineer (On-premises and Cloud）

About Welocalize 

Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com 
The IT Engineer role is responsible for the design, deployment, and ongoing management of Welocalize cloud, on-premises, and co-lo hosted infrastructure. As an IT Engineer, you will lead the design, deployment, and ongoing management of our cloud infrastructure. You will work closely with software engineers, system administrators, and other key stakeholders to develop and implement advanced cloud and on-prem infrastructure solutions. Your expertise will ensure optimal performance, scalability, and high availability of our cloud services and platforms. You will also provide guidance and mentorship to junior team members, driving improvements and innovations in our cloud strategy. This is a cloud focused role, and you will use your experience of on-premises and cloud infrastructure to support the migration of traditional applications to a cloud-based environment.

Responsibilities

• Design, deploy, and manage cloud infrastructure using multiple cloud platforms (AWS, Azure, Google Cloud, etc.)
• Collaborate with development teams to create and implement cloud solutions and best practices.
• Ensure system availability, reliability, and scalability.
• Monitor and manage billing, cost optimization, and capacity planning.
• Conduct performance tuning/right-sizing, backup/recovery, and disaster recovery procedures.
• Implement and maintain cloud security controls including firewalls, IAM roles, and secret management.
• Automate routine tasks with scripting languages such as Python, PowerShell, or Infrastructure as Code solutions such as Terraform, CloudFormation, ARM
• Assist in the migration of traditional applications to a cloud-based environment.
• Create and maintain documentation for cloud architectures, procedures, and policies.
• Assist in the support and administration of core enterprise SaaS platforms, including Microsoft 365, Entra ID, and Okta.
• Ensure cloud environments have proper observability.
• Troubleshoot and resolve technical issues as they arise.
• Stay up to date on technical trends related to hybrid cloud infrastructure management and operation.
• Coach, train, and guide junior team members as needed.
• Requires general direction, with little or no supervision on weekly tasks

Requirements

• Minimum 5-7 years of experience in cloud systems engineering or related role
• Strong experience working with Azure and related services.
• Experience managing on-premises infrastructure, including: VMware ESXi / vSphere, Virtual machine lifecycle management and Storage and networking fundamentals
• Experience supporting enterprise SaaS and Identity platforms (Microsoft 365, Entra ID/Azure AD, on-premise AD, Okta, or similar). 
• Experience working with AWS and GCP a plus
• Familiarity with containerization technologies like Docker.
• Experience in using Infrastructure as Code tools such as Terraform
• Experience working in Github.
• Strong knowledge of cloud networking, storage, and compute components
• Strong knowledge of hybrid network concepts (routing, firewalls, VPNs)
• Excellent problem-solving skills and attention to detail.
• Strong scripting skills in Python, PowerShell, or another scripting language.
• Cloud or infrastructure related certifications are a plus

Additional Requirements

• Server administration (Windows, Apache, Linux/Unix, or other) 
• Excellent customer service skills 
• Ability to self-direct work under limited supervision, completing projects within agreed time frames. 
• Good judgement when prioritizing how to respond to multiple competing requests. 
• Problem-solving, curiosity, and creativity. A “solutions” mindset and approach to your work.