Implementation Consultant

Thomson Reuters ONESOURCE provides tax software solutions for multinational corporations and accounting professionals. ONESOURCE Solutions Cover a broad range of tax needs, including direct tax compliance and reporting, indirect tax determination and compliance, tax planning, and workflow management.
 

About the Role:

In this opportunity as an Implementation Consultant, you will:

• Apply technical expertise and best practices to ensure successful client implementation of ONESOURCE Statutory Reporting software.
• Deliver training in classroom and virtual environments (e.g. WebEx).
• Lead larger client engagements and provide guidance to more junior Professional Services consultants.
• Support technical issues escalated by the internal Support Desk.
• Manage larger client implementations, ensuring time is logged accurately and budget overruns are identified and flagged promptly.
• Contribute to the ongoing development of the Professional Services practice.
• Lead or support the delivery of small to large global implementation projects, from kick-off through to go-live.
• Deliver client workshops and training sessions, including on-site sessions where required.
• Support clients throughout the implementation lifecycle.
• Ensure successful knowledge transfer through effective training and sharing of best practices.
• Ensure all training time is billed and charged to the correct training code in a timely manner.
• Work collaboratively with project teams to deliver successful client outcomes.
• Assist development teams with product testing as required.
• Contribute to product improvement by supporting the design, formulation, and execution of test strategies and test cases.
• Collaborate with other global ONESOURCE Statutory Reporting Professional Services teams.
• Work as part of a project team to deliver client engagements under the guidance of the Project Office or Client Services Manager.
• Partner with development teams to support testing and continuous product improvement.

About You:
You're a fit for the role of Implementation Consultant, if your background includes:

• Prior experience using, implementing, or supporting ONESOURCE Statutory Reporting.
• Hands-on experience in Information Technology or Finance Systems (e.g. ERP, software development, implementation, or support), either in aninternal or client-facing role.
• Strong technical aptitude and confidence working with software and systems.
• Programming knowledge, or a willingness to learn, in areas such as XML, XBRL, SQL, or VBA.
• Proven ability to work to high standards in a fast-paced environment with competing priorities.
• Fast learner with a proactive and self-driven approach.
• Strong analytical and problem-solving skills, including the ability to understand issues objectively and from the client's perspective.
• Excellent presentation, interpersonal, and written/verbal communication skills.
• Ability to work effectively both independently and within a team-oriented environment.
• Strong attention to detail.
• Willingness to travel occasionally within the UK and Europe, as required.
• Accounting knowledge or a finance-related qualification/degree.

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What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

  
  
  

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

  
  
  

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

  
  
  

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

  
  
  

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

  
  
  

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

  
  
  

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

  
  
  

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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