Identity & Access Management Engineer

Identity & Access Management Engineer

Do you enjoy Cybersecurity?

Are you seeking an exciting career as Identity Access Management (IAM) engineer?

Join our Digital Technology Cyber Security Team

Our Cyber Security Team provides intelligent security solutions, connecting technologies to monitor and control our energy extraction assets. Great place to work and learn technology from equally great colleagues. We provide customers with the peace of mind needed to perform their operations reliably and efficiently. Our team creates business value through continuously monitoring our network & systems, ensuring safety, security, and compliance of Baker Hughes network.
Partner with the best

A Digital Technology Professional delivers intermediate-level technical support for Identity Management technologies, ensuring the stability, integrity, and efficient operation of identity infrastructure in alignment with organizational security standards. This role involves troubleshooting Identity related issues, managing user accounts and group policies, and supporting escalation from the Level 1 support group.
As an Identity & Access Management Engineer, you will be responsible for:

• Providing Level 2 operational support, monitoring, and maintenance for Identity and Access Management platforms, including Active Directory, DNS, PKI, and CyberArk, handling end‑user incidents, service requests, and change activities in accordance with established security and operational standards.
• Engaging higher-level support teams and third-party vendors for escalation and collaboration.
• Providing first-line support and coordinating escalations for both major and minor incidents within the Identity domain.
• Adhering to the ITIL change management processes.
• Ensuring that all incidents in the Identity assignment group are resolved within the agreed SLA and that solutions comply with security guidelines.
• Provide 24/7 on-call support on a rotational basis.
• Engaging in project work alongside engineer team members to develop and demonstrate learned skills.
• Maintaining and developing documentation for supported applications.

Fuel your passion!

To be successful in this role you will have:

• a minimum of 2-3 years of experience in enterprise Active Directory environments with expertise in user object issue, authentication, replication, Group Policy, DNS, SSL certificate management, and CyberArk.
• A strong understanding of Active Directory authentication protocols, including Kerberos, NTLM, and LDAP.
• To be able troubleshoot and resolve user authentication, account lockout, and access issues.
• Working knowledge of Public Key Infrastructure (PKI) and digital certificate management, with a focus on their implementation and role in Active Directory authentication and LDAP-based directory services.
• Hands on experience in auditing and monitoring Active Directory environments, leveraging PowerShell scripting to automate and simplify administrative operations.
• Strong technical knowledge of Windows Server operating systems (2012, 2016, 2022), with practical experience configuring and managing core infrastructure services such as ADDS, DNS, DHCP, and Certificate Authority (CA).
• A good understanding of the TCP/IP protocol suite and associated networking technologies.
• Strong analytical, problem solving and troubleshooting skills.
• To be a team player with a positive attitude and strong communication skills.
• Effective written and verbal communication skills.
• Hands-on experience with ServiceNow.
• Microsoft certifications (e.g., MCSA, Microsoft Certified: Identity and Access Administrator Associate).
• Experience in hybrid environments (on-prem AD + Azure AD).
• A bachelor’s degree in computer science.
• Proven ability to own complex initiatives and ensure successful delivery.
• Ability to excel in dynamic settings with strong multitasking and independent work capabilities

Work in a way that works for you.

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• working remotely from home or any other location up to five days a week
• Term-time availability with the ability to work EU or US shifts as required

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all our people are developed, engaged and able to bring their whole authentic personalities to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we must push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much.

we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs.
• Additional elected or voluntary benefits