IAM PAM (SailPoint) Engineer

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business.
Miratech is a values-driven organization, and our culture of Relentless Performance has enabled over 99% of our engagements to succeed by meeting or exceeding scope, schedule, and budget objectives since our inception in 1989.
Miratech operates across 5 continents and more than 25 countries, supporting global enterprises with innovative technology solutions and operational excellence.

We are seeking a IAM Consultant to support Identity and Access Management (IAM) operations, access governance, and security initiatives within a large enterprise environment. The ideal candidate will have hands-on experience managing user identities, provisioning access, supporting audit and compliance requirements, and working across multiple IAM platforms and enterprise systems.

This role requires strong technical knowledge, attention to detail, ownership, and the ability to collaborate effectively with cross-functional teams in a fast-paced environment.

The role requires working from the office 4 days per week. Office location: Gurgaon, India.

Responsibilities:

• Perform user lifecycle management activities, including provisioning, deprovisioning, access modifications, and account maintenance.
• Administer access across enterprise platforms such as Active Directory, Entra ID, LDAP, Okta, SailPoint, Exchange, and other in-house or third-party applications.
• Support access governance processes, including access reviews, audit evidence collection, segregation of duties, and compliance activities.
• Manage and troubleshoot authentication and remote access solutions, including MFA/2FA technologies such as Duo or RSA.
• Work closely with Information Security, Infrastructure, Application, and Business teams to support IAM-related initiatives and operational requests.
• Ensure all access requests and changes follow established policies, procedures, approval workflows, and security standards.
• Support onboarding, offboarding, role changes, and privileged access management processes.
• Contribute to process improvements, automation opportunities, and operational optimization initiatives.
• Create and maintain documentation, operational procedures, and knowledge articles.
• Provide timely updates, reporting, and metrics related to IAM operations and service delivery.
• Participate in incident resolution, troubleshooting, and root cause analysis activities related to identity and access issues.
• Support projects involving cloud identity, federation, application integrations, and IAM modernization initiatives.

• 4+ years of experience in Identity and Access Management (IAM), Information Security, or Infrastructure Support roles.
• Strong hands-on experience with Active Directory, Entra ID (Azure AD), LDAP, Okta, SailPoint IdentityIQ, or similar IAM platforms.
• Experience managing access within Windows environments, Exchange administration, NTFS permissions, and distributed file systems.
• Familiarity with access governance, Role-Based Access Control (RBAC), audit requirements, and compliance frameworks such as SOX or SSAE16.
• Experience with MFA/2FA technologies such as Duo, RSA, or similar remote access solutions.
• Working knowledge of ServiceNow, Jira, or other ticketing/workflow management tools.
• Basic understanding of networking, cloud technologies, and authentication protocols.
• Familiarity with UNIX/Linux command-line operations is a plus.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work independently while collaborating effectively within global teams.
• Strong organizational skills with the ability to manage priorities and meet deadlines in a fast-paced environment.
• Bachelor’s degree in Computer Science, Information Technology, Cyber Security, or related field is preferred.

Nice to Have

• Experience with IAM automation or scripting (PowerShell, Python, or Shell scripting).
• Knowledge of Privileged Access Management (PAM) solutions.
• Exposure to cloud security and modern identity technologies.
• Security certifications such as Security+, SC-300, Okta Certified Professional, or SailPoint certifications.

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. 
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.