Human Resources Business Partner, CSS HR

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Company: Hitachi CSS HR

Salary Range: As per Industry

Full-Time | Bengaluru, India

About Hitachi

Since its founding in 1910, Hitachi has supported the development of society and the improvement of people's lives. Throughout the world, Hitachi Group employees exemplify outstanding teamwork that transcends the boundaries of geographical regions and business fields. Together, we share the Hitachi group identity and put it into practice worldwide. Hitachi is a global organisation with revenues of 9,783.3 billion yen, 618 consolidated subsidiaries, and approximately 280,000 employees across the world. Visit us at www.hitachi.com.

Our mission in Human Resources (HR) function is to help Hitachi stand out when it comes to our people - from leadership, performance and talent management to rewards and career opportunity. In all that we do, we seek to create competitive advantage by dedicating resources to attracting, developing, and retaining talented individuals who are customer-focused, collaborative, innovative and driven.

About Hitachi CSS HR

Hitachi’s Centralized Shared Services for Human Resources (CSS HR) is the strategic partner for transforming and delivering HR operations across the Hitachi Group. With a mission to deliver an outstanding experience for employees and customers alike, CSS HR is on an exciting path to become a world-class global capability centre.

The Opportunity

Based in Bangalore, India, we are seeking an experienced HR Business Partner to support the Global CSS HR team.

This is a pivotal full-time role for a motivated HR professional who is passionate about delivering high-quality work and aligned to the Hitachi vision.
 

Key Requirements:

• Proven experience in a people management role, gained within a HR function, including demonstrable success implementing HR programs: Overall, 15 to 20 years of experience in HR with minimum of 10 years of experience as HR Business Partner.

  
  
  

• Ability to quickly build credibility and influence stakeholders across functions, geographies, and business units.

  
  
  

• A track record of supporting high performance cultures.

  
  
  

• High emotional intelligence and personal resilience.

  
  
  

• High motivation with a determination to achieve results, coupled with the ability to work through ambiguity.

  
  
  

• Proven ability to maintain and respect complete confidentiality.

  
  
  

• Strong commercial acumen including a thorough understanding of how HR can impact and enhance business performance. Excellent communication and interpersonal skills, with the ability to engage effectively across diverse backgrounds.

  
  
  

• An approach of continuous improvement.

  
  
  

• A commitment to, and track record of, personal development.

  
  
  

• Broad and current HR knowledge.

  
  
  

• Time spent working in one or more Hitachi group companies will be advantageous.

  
  
  

An essential element of the role will be to execute on both local and global HR initiatives including talent mobility, development, and culture. The HRBP will partner with HR colleagues in Regional Head Quarters’s (as CSS HR Team is housed with the RHQs), Corporate teams, and the Centre of People Excellence (CoEs) to share and support consistent best practices and ensure alignment.

The CSS HR HRBP will report to the to the Global Delivery Lead for CSS HR.

Key responsibilities include:

• Acting as the business partner for HR to Global Delivery Transformation & Value Lead, CSS HR.

  
  
  

• Drive talent management, succession planning, and performance management processes (including GPM, Merit, and Talent Review).

  
  
  

• Support recruitment activities, including job postings, candidate coordination, and interview processes, as required.

  
  
  

• Serve as a point of contact for employees and managers HR-related matters.

  
  
  

• Handle employee relations issues by providing guidance in line with company policies and local labour laws.

  
  
  

• Coordinate onboarding and offboarding processes to ensure a smooth employee experience, as required.

  
  
  

• Advising on all Global Performance Mgt. (GPM), Merit and Talent Review processes.

  
  
  

• Work closely with management and employees to further enhance work relationships, build morale, and increase productivity and retention. 

  
  
  

• Manage and resolve complex employee relations issues. Conducts effective, thorough, and objective investigations. 

  
  
  

• Provide day-to-day performance management guidance to employees & managers such as coaching, career development and performance improvement. 

  
  
  

• Analyse and evaluate the annual employee survey for respective business groups, working in collaboration with the senior leadership team to support in the creation of action plans. 

  
  
  

• Assist with training programs and employee engagement activities.

  
  
  

• Ensuring that HR policies are implemented in alignment with Regional and Global requirements.

  
  
  

• Monitoring key people analytics to identify trends and opportunities for creating efficiencies and enhancing employee satisfaction.

  
  
  

• Liaison with RHQ HR teams to ensure that CSS HR and RHQ HR Policies and Practices are shared and supported as applicable.

  
  
  

• Champion Hitachi’s core values of safety and integrity, taking ownership for your actions and supporting colleagues and the business

  
  
  

• Participate in HR projects and continuous improvement initiatives.

  
  
  

• Additional responsibility: Acting as the business partner for HR to General Manager, Global HR Operations for the purpose of team members as part of Global HR Shared Services.

  
  
  

Location

Our primary office is in Bengaluru, India. CSS HR operates a flexible working model, combining in-office and remote working. Some travel within and outside India will be required. We welcome applications from candidates based across India.

Our Values

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that does not impact your ability to do the job, including race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit:

• Wa – Harmony, Trust, Respect

  
  
  

• Makoto – Sincerity, Fairness, Honesty, Integrity

  
  
  

• Kaitakusha-Seishin – Pioneering Spirit, Challenge