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Project description Support clients in the operation, maintenance, and optimization of Oracle Cerner EHR environments. This role is designed for early-career professionals who are eager to grow their technical skills in healthcare IT while working under the mentorship of experienced consultants and technical leaders. You will gain hands-on exposure to Cerner infrastructure, system workflows, and healthcare technology best practices while contributing to meaningful client outcomes. Responsibilities Provide L2/L3 production support for 3M 360 Encompass and HDM (Healthcare Data Management) applications integrated with Cerner Content 360 Monitor system performance, batch jobs, and interfaces to ensure 24x7 system availability Analyze, troubleshoot, and resolve production incidents, data issues, and system errors within defined SLAs Participate in design, build, and configuration of 3M 360 rules, workflows, and content mappings Configure Content 360 components, clinical documentation content, and coding logic based on business and clinical requirements Support enhancements, upgrades, and new releases of Cerner Content 360 and 3M applications Work closely with clinical, coding, revenue cycle, and IT teams to understand issues and requirements Engage with Cerner and 3M vendors for ticket resolution and escalation management Skills Must have 3M 360 and HDM support. Two to three years of Production Design, Build and Trouble shooting.Cerner Content 360 Nice to have Solarity Scanning Other Languages English: C1 Advanced Seniority Regular
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