Guest Relations Executive

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Guest Relations Executive

Work Dynamics

What this job involves:

Mastering the front desk

Top-level skills in guest relation is a non-negotiable prerequisite of this role. As the person

in charge, you’ll be responsible in developing the necessary policies and procedures for all

reception-related functions.

Likewise, part of your to-do list is to make sure that the latest magazines, newspapers and

brochures are on display in the reception—add in the client directory signage, too!

Outdated ones, however, should already be out of sight.

Anticipating the needs of our clients and guests

While you keep the front desk activities on track, you will be the go-to person for all

concerns in the reception area. Day in and day out, you’ll promptly tend to telephone

queries and requests, all while maintaining professionalism and politeness at all times.

Also part of your scope is to ensure that the front office is neat and organised. On top of

handling the booking of the conference rooms, you’ll also pitch in some help in event-

related tasks, such as flower arrangements, for one. This role will also see you participating

in emergency evacuation procedures and crisis management when needed.

Being a JLL brand enforcer

Do you believe that first impressions last? As the first person that our visitors will see, it’s

important that you’re conscious of your professional image—always feeling confident and

looking your best (i.e., sticking to the dress code.)

Your commitment to our brand promise of client service would be befitting, as you will deal

with the varying demands of visitors and employees. In all your activities, you’ll need to

keep in mind that you follow the company’s regulations and requirements.

Sound like you? To apply you need to be:

Skilled on the job

You should be adept in front desk and back office processes with strong admin skills.

Familiarity with occupational safety requirements and continuous improvement initiatives

is also helpful for you to land this job. And if you can also match these abilities with a

computer-savviness, then you might be the one we’re looking for!

A client hero

Got upbeat and pleasant attitude? This role is the perfect opportunity for you to show off

your people skills, which will ease your interactions with different kinds of clients. Your

superior organizational skills will also come in handy when it’s time for you to prepare

client reports.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise

your full potential in an entrepreneurial and inclusive work environment. We will empower

your ambitions through our dedicated Total Rewards Program, competitive pay and

benefits package

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.