Job title:FSG Senior Manager
Purpose of the role:
- The Finance Solution Group (FSG) is HSBC’s internal consultancy team, supporting the Finance function with a flexible, multi-skilled, and agile workforce to deliver on both Run-the-Bank (RTB) and Change-the-Bank (CTB) priorities. As part of our ongoing transformation, we are seeking a hands-on Tech Senior Consultant with deep expertise in the latest IT and AI technologies to drive simplification, automation, and transformation of finance processes.
- This is a high-impact, delivery-focused role, responsible for designing, building, and deploying AI-enabled and automated solutions that improve efficiency, insight, control, and decision-making within a highly regulated banking environment. The ideal candidate will combine strong technical skills with finance domain knowledge and a passion for innovation.
In this role, you will:
AI & Automation Solution Delivery
- Rapidly prototype and evolve solutions (POCs) into robust, production-ready tools for Finance use cases (e.g., system design/testing, EUC automation, reconciliation, controls, commentary generation, data quality).
- Design, build, and implement Retrieval-Augmented Generation (RAG) solutions for secure, explainable access to structured and unstructured Finance data.
- Develop agentic AI solutions capable of planning, reasoning, and executing multi-step Finance workflows.
- Build and optimise document ingestion pipelines (policies, regulatory texts, Finance data, controls documentation).
- Implement embedding strategies, vector databases, retrieval optimisation, and evaluation frameworks.
- Apply guardrails, tool-calling, and human-in-the-loop controls suitable for regulated environments.
Data Engineering & Data Readiness
- Work with both structured (Finance systems, ledgers, regulatory datasets) and unstructured data (documents, emails, PDFs, policies).
- Build and maintain data pipelines to support AI and automation workloads.
- Ensure data quality, lineage, and traceability are embedded in all solutions.
Prompt Engineering & Model Interaction
- Apply advanced prompt engineering techniques to ensure reliability, consistency, and auditability.
- Develop reusable prompt libraries aligned to Finance use cases.
- Evaluate and optimise model outputs for accuracy, explainability, and compliance.
Finance Transformation & Stakeholder Engagement
- Understand the end-to-end Finance operating model and change lifecycle; identify transformational opportunities using AI and automation.
- Translate ambiguous business problems into clear technical designs; explain AI concepts and outputs to non-technical Finance stakeholders.
- Work closely with stakeholders and SMEs across Finance Transformation, BAU, Data, and IT teams.
- Execute deliverables in alignment with HSBC Transformation Framework standards.
- Lead and drive strategic conversations with senior stakeholders, working solo or with teams to deliver complex change.
Continuous Improvement & Knowledge Sharing
- Simplify and standardise finance processes, ensuring clarity and consistency across varied business units.
- Provide SME input into change programs and BAU processes.
- Escalate risks and work collaboratively to resolve challenges impacting agreed outcomes.
- Demonstrate commitment to continuous learning and a curious mindset, challenging existing processes and identifying opportunities for improvement.
Leadership & Teamwork
- Strong teamwork across a multilocational team and collaboration with multiple sub-teams, all with a culture of ‘One Team’ to ensure timelines and tracked effectively and issues identified in a timely manner.
- Supporting those in your team and the broader Finance team to drive effective regulatory compliance and strengthening of the control environment.
- Values diverse cultures and contributions, encouraging strong, open communication and drives high standards of delivery in others.
- Embodies a culture of continuous innovation, challenge the business on approach and apply knowledge of relevant latest developments across the regulatory landscape.
To be successful you will:
Education:
- Bachelor’s degree or higher in Technology, Computer Science, Engineering, Economics, Accounting, Business Administration, or a related field.
Experience:
- 12–15 years of relevant experience, ideally in Banking/Fintech or large-scale Finance transformation roles.
- Proven track record in integrating AI and automation into enterprise systems and workflows.
- Experience in stakeholder management and leading cross-functional teams.
- Experience working in regulated financial services is preferred.
Technical Skills:
- Strong Python skills for AI development and data processing.
- Experience with structured data engineering (SQL, data modelling, Finance datasets).
- Experience handling unstructured data (document parsing, chunking, embeddings).
- Familiarity with RAG retrieval systems, AI orchestration frameworks, advanced prompt engineering, and agentic AI.
- Experience with APIs, microservices, and deployment patterns.
- Familiarity with version control (Git) and reproducible development practices.
- Experience with low/no-code automation tools (e.g., Xceptor, Alteryx) is a plus.
Finance & Regulatory Knowledge:
- Awareness of Finance data, processes, and regulatory/control expectations in a banking environment.
- Good understanding of financial products, reporting requirements (e.g., IFRS), and key financial risks (Credit Risk, Market Risk, etc.).
- Understanding of why banks are regulated and key regulations impacting Finance.
Other Skills:
- Results-oriented with a strong focus on achieving measurable outcomes.
- Ability to work under tight deadlines and manage multiple priorities.
- Excellent communication, presentation, and interpersonal skills to work effectively across teams and geographies.
- Agile mindset and experience working in Agile environments.
Hsbc.com/careers
You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
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