Food & Beverage Supervisor

Position Summary

we are seeking a motivated, service-driven Food & Beverage Supervisor to support daily restaurant and outlet operations while helping deliver an exceptional guest experience. 

Responsbilties

• Supervise daily operations of assigned food and beverage outlet(s), ensuring smooth and efficient service.
• Lead and support colleagues during meal periods, shifts, and special events.
• Ensure all guests are greeted and served in a professional, warm, and timely manner.
• Monitor service standards, food presentation, cleanliness, and overall outlet appearance.
• Assist with opening and closing procedures, cash handling, and shift accountability.
• Partner with culinary and service teams to ensure effective communication and seamless execution.
• Address guest concerns promptly and professionally, resolving issues to ensure satisfaction.
• Train, coach, and motivate colleagues to maintain Hyatt and outlet service standards.
• Support scheduling, side work completion, inventory controls, and labor productivity goals.
• Enforce sanitation, safety, and alcohol service standards in accordance with company policy and local regulations.
• Assist management with colleague development, performance feedback, and daily shift leadership.
• Maintain strong product knowledge of menus, beverages, promotions, and hotel offerings.
• Help foster a positive, team-oriented work environment aligned with Hyatt values.

Previous food and beverage experience required; supervisory or leadership experience preferred.

· Restaurant, bar, hotel dining, or upscale service experience strongly preferred.

· Strong communication, interpersonal, and guest service skills.

· Ability to lead by example and remain calm and effective in a high-volume environment.

· Knowledge of service standards, food safety, and responsible alcohol service practices.

· Basic computer skills and point-of-sale system experience preferred.

· Flexible availability, including mornings, evenings, weekends, and holidays.

· High school diploma or equivalent required; college coursework in hospitality or related field preferred.

· High attention to detail and operational consistency.

· Ability to multitask and prioritize effectively.

· Ability to stand and walk for extended periods during shifts.

· Ability to lift and carry up to moderate weight.