Entity Management Business Analyst

Develop a strong understanding of:

• Current‑state Entity Management related workflows across core platforms

• The CLMT vision and how Entity Management supports Client Lifecycle outcomes

Ensure:

• Analysis and design activities align with CLMT objectives

• Proposed solutions are fit for purpose and support both Interim and Target State delivery

Strategy
Understand the following:
•    Group Data Management Standards and all other policies/standards related to data
•    CIB Data’s vision and strategy and how it supports it’s strategic goals
•    CIB Business Plan and its strategic goals and enablers

Ensure the following:
•    All changes are in line with the Group Data Management Standards and other relevant data related policies/standards
•    All design aspects of the change are fit for purpose, aligned to CIB Data Standards and Principles, and ultimately achieve the required business goals
•    Adherence to the relevant CIB procedures

Business
Ensure “Data by design” for CLMT by:

Maintain a thorough understanding of Entity Management related workflows across platforms i.e., Client Central, CLM Apps, SCI and related systems

• Perform impact analysis for Entity Management changes across systems and processes

• Identify system and process improvement opportunities to:

• Increase operational efficiency
• Improve data accuracy and consistency

• Collaborate with stakeholders to:

• Elicit, analyse, and document business requirements
• Translate requirements into clear, testable user stories

• Support Entity Management capability delivery by:

• Working closely with the Entity Management Product Owner
• Contributing inputs for backlog definition and prioritisation
• Translating capability‑level features into user stories

Processes*

• Understand Coverage processes and how these processes impact Entity Management

• Ensure requirements clearly reflect:

• Current‑state processes
• Target‑state intent
• Downstream impacts across systems

People & Talent *

• Proven experience as a Business Analyst, preferably in banking or financial services

• Strong problem solving and analytical skills, with attention to detail

• Ability to break down complex problems to identify core requirements

• Excellent verbal and written communication skills, including the ability to present to various stakeholder groups

• Ability to work effectively as a self-starter with self-motivation, as well as good organisation skills, and ensure deadlines are met

• Proven ability to collaborate effectively with diverse stakeholders and engage with all levels of management

• Innovative mindset that continuously looks out for automated solution rather than manual work around

• Experience working with legacy or in‑house systems and transformation programmes

Risk Management*

• Identify risks and issues, and ensure appropriate mitigation or treatment plans are in place

• Actively manage risks and issues identified, and escalate appropriately

• Incorporate appropriate controls when designing processes/solutions

• Ensure requirements and designs consider operational and data risks

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

Key stakeholders

• CLMT Product Owners, Technology Leads, Engineering Analysts

• Global Process Owners & Delegates

• Coverage Ops Team

• Data Domain Owners

• Vendor and Delivery Teams supporting CLMT

• Data, Architecture, and Governance stakeholders (as applicable)

Other Responsibilities
Embed Here for good and Group’s brand and values in Singapore CIB Data Team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); 

Bachelor’s degree in Business, Information Systems, Computer Science, Finance, or a related discipline.

• Demonstrable training or practical experience in Business Analysis, including requirements elicitation, process analysis, and user story documentation.

• Agile / Scrum training or certification, with hands‑on experience working in Agile delivery environments.

• Experience supporting technology‑enabled transformation or change programmes, preferably within banking or financial services.

• Relevant professional certifications (e.g. IIBA, Agile/Scrum, Lean) are preferred but not mandatory.

•    Change Management
•    Data Architecture & Modelling
•    Data Strategy
•    Data Analysis & Design
•    Data Principles

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.