Description -

Job Description:

Job Summary
This role is responsible for owning solutions quality of HP‑branded OEM and ISV‑branded solutions that HP sells and resells, ensuring they meet defined quality standards and customer expectations. The role collaborates closely with project managers, solution leads, internal and external development teams, and cross‑functional stakeholders across multiple geographies to define testing requirements and priorities. The role oversees the development and execution of comprehensive test strategies, including test plans, test cases, and test scripts. Additionally, the role provides regular reporting on quality assurance metrics, test coverage, and defect trends to stakeholders and leadership to support informed decision‑making.

Responsibilities

• Lead multiple project and solution teams, including software quality assurance engineers and internal and outsourced development partners, accountable for end‑to‑end quality assurance across complex products and platforms. This includes test strategy, analysis, coding, results evaluation, and corrective action recommendations.
• Own deals and escalation (elevation) requests related to software solutions, ensuring quality, feasibility, and risk considerations are addressed.
• Drive investigation, tracking, and resolution of ISV‑related defects in collaboration with internal teams and external partners.
• Provide oversight and support for inquiries and escalations received through the Solution Support channel, ensuring timely and effective resolution.
• Maintain and continuously improve the Solutions Compatibility Dashboard, ensuring accuracy, relevance, and usability.
• Publish timely updates and enhancements to solution dashboards, communicating status, insights, and improvements to users and stakeholders.
• Manage and strengthen relationships with internal and external development and QA partners involved in software and firmware design and development.
• Review and evaluate solution designs, architectures, and project activities for compliance with quality standards and assurance guidelines; provide actionable feedback to reduce risk and improve overall product quality.
• Actively participate in release and deployment activities, ensuring smooth transitions from development to production environments and validating release quality criteria.
• Provide leadership and insights into test planning, execution, and risk assessment during regular team and stakeholder meetings, promoting transparency and proactive issue management.
• Serve as a subject matter expert, providing domain‑specific knowledge and quality leadership to cross‑organizational projects, programs, and strategic initiatives.
• Drive innovation by evaluating and integrating new technologies, frameworks, and practices within the software quality assurance and solution delivery ecosystem.
• Mentor and coach junior QA team members, fostering skill development and promoting best practices across the team.

Education & Experience Recommended
• Four-year or Graduate Degree in Computer Science, Software Engineering, Information Systems, Information Technology, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 6-9 years of work experience, preferably in software quality assurance, test harnesses and QA focused tools, or a related field.
Preferred Certifications
• Certified Software Quality Engineer
• Certified Associate in Software Quality (CASQ)
• Certified Software Test Engineer (CSTE)
Knowledge & Skills
• Agile Methodology
• Application Programming Interface (API)
• Automation
• CI/CD
• Computer Science
• Debugging
• Java (Programming Language)
• Jenkins
• JIRA
• Python (Programming Language)
• Scripting
• Scrum (Software Development)
• Selenium (Software)
• Software Development
• Software Engineering
• Software Quality (SQA/SQC)
• Software Testing
• SQL (Programming Language)
• Test Automation
• Test Planning
Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity
Impact & Scope
• Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.
Complexity
• Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.
Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"