Engagement Manager

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About Fractal

Fractal is a strategic AI partnertoFortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a trueFractaliteis the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work® Institute and recognized as a ‘Cool Vendor’ and a ‘Vendor to Watch’ by Gartner.
Please visit Fractal | Intelligence for Imagination for more information about Fractal

Fractal is looking for a proactive and driven Engagement Manager – Decision Science to join our Decision Science Consulting team. In this role, you will help power measurable outcomes for leading technology organizations,leveragingcutting-edgeData Science, MarketingAnalyics, GenAI, Engineering, and Behavioral Science capabilities. This is a perfect opportunity for someone who combines consulting-grade systems thinking, strong problem-solving, effective communication, and thought leadership to help our clients solve their most strategic business problems. The ideal candidate will fit well with our key valuesi.e.humility to power continuous learning, hunger for constant growth and improvement and smart solutioning leveraging multi-disciplinary skills

Engagement Manager-FP&A

Our people make all the difference in our success.

Client & Stakeholder Management

This is themost critical skill for an Engagement Manager.

Relationship Management

• Build long-term client relationships

  
  

• Act as theprimary point of contactfor clients

  
  

• Understand client business challenges

  
  

Executive Communication

• Present solutions to senior leadership

  
  

• Conduct steering committee meetings

  
  

• Handle escalations and conflict resolution

  
  

Expectation Management

• Align project outcomes with business expectations

  
  

• Manage scope changes

  
  

• Maintain client satisfaction

  
  

2. Sales & Revenue Generation

Engagement Managers usually carryquarterly or annual revenue targets.

Business Development

• Identifyupselland cross-sell opportunities

  
  

• Expand existing client accounts

  
  

• Generate new project opportunities

  
  

Proposal Development

• Prepare proposals and RFP responses

  
  

• Design analytics or consulting solutions

  
  

• Define pricing and commercial models

  
  

Sales Pipeline Management

• Track potential deals

  
  

• Manage lead conversion

  
  

• Forecast revenue

  
  

Typical targets:

• Annual revenue target

  
  

• Account growth percentage

  
  

• Client retention

  
  

3. Project & Delivery Management

Engagement Managers ensureprojects are delivered successfully and profitably.

Delivery Oversight

• Manage multiple projects simultaneously

  
  

• Ensure quality of deliverables

  
  

• Monitor budgets and profitability

  
  

Resource Management

• Allocate consultants and analysts

  
  

• Balance workload across teams

  
  

• Manageutilization

  
  

Risk & Issue Management

• Identifydelivery risks

  
  

• Manage project dependencies

  
  

• Resolve escalations quickly

  
  

4. Strategic Consulting & Solution Design

Engagement Managers mustconnect business problems to consulting solutions.

Solution Structuring

• Define solution approach

  
  

• Align analytics strategy with client goals

  
  

• Designtransformationroadmaps

  
  

Industry Expertise

Understanding of industries like:

• Banking

  
  

• Retail

  
  

• Telecom

  
  

• Healthcare

  
  

• Technology

  
  

Value Creation

Focus on measurable impact such as:

• Revenue growth

  
  

• Cost optimization

  
  

• Operational efficiency

  
  

5. Leadership & Team Management

Engagement Managers typically managemultiple consulting teams.

Team Leadership

• Manage Senior Consultants and Consultants

  
  

• Provide mentorship and coaching

  
  

• Build high-performing teams

  
  

Performance Management

• Set team goals

  
  

• Conduct reviews and feedback

  
  

• Identifytraining needs

  
  

6. Financial & Commercial Management

Important forroles withsales targets and profitability goals.

Budget Management

• Track project budgets

  
  

• Control costs

  
  

• Ensure profit margins

  
  

Contract Management

• Review client contracts

  
  

• Ensure deliverables match agreements

  
  

Revenue Tracking

• Monitor billing

  
  

• Track account profitability

  
  

7. Analytics & Technology Understanding

Even though EMs may not be hands-on, they must understand analytics solutions.

Knowledge areas include:

• Strong GEN AI Experience

  
  

• Data analytics and AI solutions

  
  

• Data platforms and cloud analytics

  
  

• Data visualization tools

  
  

• Digital transformation

  
  

Common technologies used in engagements:

• Power BI / Tableau

  
  

• Python / SQL

  
  

• Cloud platforms (AWS, Azure)

  
  

8. Communication & Storytelling

Engagement Managers mustcommunicate value clearly to executives.

Key skills include:

• Executive presentations

  
  

• Data storytelling

  
  

• Business case development

  
  

• Strategic recommendations

  
  

9. Account Growth Strategy

Engagement Managers focus heavily onaccount expansion.

Account Planning

• Identifynew opportunities within existing clients

  
  

• Map stakeholders within the organization

  
  

Long-Term Partnerships

• Build multi-year engagement strategies

  
  

• Position the firm as a strategic advisor

  
  

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

India: HiringsupportIndia@fractal.ai

Outside India: HiringsupportROW@fractal.ai

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