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NCS TSR : ECS ITSM Functional Consultant (G6) Role : ServiceNow Solution Designer – Telco Domain Location : Pune Role Summary ServiceNow Solution Designer with Telco domain exposure to drive functional design and delivery for ITSM and Telco use cases Key Responsibilities • Design and configure ITSM modules (Incident, Change, Problem, CMDB). • Lead requirement workshops and solution design. • Support integrations, testing, deployment, and UAT. Must Have • 4–6 years ServiceNow experience with ITSM focus. • Good understanding of Telco operations & NOC processes. • Expertise on Telco Industry solution/package CSA + CIS-ITSM preferred.
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