Who We are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About this Role
We are seeking a WebLogic Support Engineer to manage middleware L2 operations within the Oracle Fusion Middleware (FMW) environment. This role focuses on ensuring system stability, performance, and alignment with business requirements, while supporting critical production systems through proactive monitoring and issue resolution. The individual will collaborate with cross-functional teams and contribute to process improvements, while supporting a 24x7 operational environment.
What you will do
- Monitor and manage middleware L2 activities within Oracle environments
- Maintain middleware for Oracle Integrated Applications, ensuring efficient system functionality, data access, and transaction handling
- Support implementation of business-aligned middleware solutions across platforms
- Define, coordinate, and manage roles and access rights in line with organisational policies
- Perform monitoring and health checks of web and application server environments
- Ensure system performance meets key metrics such as response time, error rates, MTTR, and SLA adherence
- Troubleshoot and maintain server logs, identifying and resolving issues proactively
- Contribute to the development and enhancement of processes and procedures related to WebLogic and associated utilities
Who you are
- Demonstrated knowledge of Oracle WebLogic technologies
- Familiarity with Oracle Fusion Middleware applications such as O2C, AABC, and OSB
- Foundational understanding of UNIX and SQL.
- Experience working with WebLogic 12C
- Exposure to monitoring and observability tools such as Splunk and AppDynamics
- A collaborative professional with clear, solution-oriented thinking
- Strong communication skills, with the ability to work effectively within diverse teams
- An individual who approaches problem-solving with openness and adaptability
Not a Perfect Fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What’s in it for you
- Opportunity to work on enterprise-grade middleware platforms supporting global operations
- Exposure to large-scale, complex IT environments within a leading telecommunications organisation
- Continuous learning through hands-on experience with advanced monitoring and middleware tools
- Collaboration with experienced professionals across multiple technology domains
- A supportive work environment that encourages innovation and growth
What skills you will learn
- Advanced middleware troubleshooting and performance optimisation techniques
- Hands-on expertise in Oracle WebLogic and Fusion Middleware ecosystems
- Monitoring and observability practices using tools such as Splunk and AppDynamics
- Incident management and SLA-driven operational excellence
- Cross-functional collaboration and enterprise IT service management practices
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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