Director HCM DevOps

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the role

The Director of HCM DevOps sits within the Corporate Functions D&T organisation and owns the DevOps operating model across HCM platforms (e.g., Workday, and adjacent services), acting as the single point of accountability for run, release, and operational risk. The Director partners closely with Product, Architecture, Security, and external operations partners to ensure the HCM ecosystem supports transformation without disruption to the business. The role reports to the Head of HR Systems & Products.

This role is critical in environments where regulatory compliance, payroll accuracy, security controls, and data integrity are non-negotiable, and where biannual/quarterly platform releases are a structural reality rather than an exception.

Role Responsibilities

• Own and continuously evolve the HCM DevOps operating model, clearly defining accountabilities across internal teams and external operations partners

  
  
  

• Ensure platform stability, availability, and performance across all HCM products, including proactive monitoring and preventative controls

  
  
  

• Govern release, change, and deployment management, ensuring predictable delivery of quarterly and ad hoc changes

  
  
  

• Act as the senior authority for incident, problem, and service management, driving root cause resolution rather than repeat fixes

  
  
  

• Ensure compliance-by-design across operations, including SOX, audit readiness, access governance, and data protection controls

  
  
  

• Partner with Product and Architecture to balance speed of change with risk, resilience, and compliance

  
  
  

• Provide leadership ready reporting on operational health, risk exposure, release readiness, and platform resilience

  
  
  

• Ensure solutions comply with enterprise architecture guardrails, data principles and regulatory expectations (e.g., SOX where applicable).

  
  
  

• Maintain architectural artefacts in enterprise repositories (e.g., capability maps, solution views, spider diagrams, integration diagrams).

  
  
  

• Collaborate with HR Product Owners, Business Partners, Enterprise Architecture, Data, Security, and external vendors.

  
  
  

• Translate complex architectural topics into clear, business relevant narratives for senior stakeholders (e.g., CHRO-level discussions).

  
  
  

• Influence delivery partners to build simpler, more sustainable solutions, not just technically correct ones.

  
  
  

Why you?

Basic Qualifications:

• Senior leader with over 15 years of experience owning DevOps or platform operations in largescale, regulated enterprise environments

  
  
  

• Experience working with multiple HCM suite of products (Workday and others)

  
  
  

• Proven accountability for release management, incident management, and operational controls in HR or payroll adjacent systems

  
  
  

• Strong understanding of operational risk, compliance, and audit expectations in people systems

  
  
  

• Experience leading hybrid models involving internal teams and external operations partners

  
  
  

Preferred Qualifications:

• Ability to clearly articulate operational risk and trade-offs to senior HR and business leaders

  
  
  

• Strong people leadership and partner management capability

  
  
  

• Calm, structured decision-making in high impact situations

  
  
  

• Continuous improvement mindset with a focus on simplification and resilience

  
  
  

 Job Posting End Date

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.
During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 
The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.