Digital Content Associate, Amazon

• The primary responsibility of the role is to perform analysis, quality checks and edits on digital content for the eBook readers, to validate the accurate conversion to the digital and print format.
• The role will require the candidate to quickly understand the eBook content requirements, editing tools and operation workflow tools.
• The associate need to continuously adapt and learn new features on the Editors and improve on his/her acumen to quickly edit and fix up contents. The associate has to follow editing SOP to spot/catch errors in the content.
• The associate needs to perform content quality check to qualify user experience for content viewing (flow and format quality) and usage on the Kindle device. The associate will need to use software tools for quality audit, content editing and data capture.
• The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %) and delivery/latency SLA. The associate will be measured on his compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals.
• The associate should be a team player and come up with improvement ideas to his direct report and improve the editing/QA process.
• The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed.
• The role will require the candidate to quickly understand the eBook content requirements, understanding on comics, editing tools and operation workflow tools.
- Experience meeting deadlines in a work environment driven by complex software systems.
- Experience editing technical content.
- Working knowledge on Adobe Acrobat.
- Good interpersonal skills to manage ongoing relationships with software team and inter operations teams.
- Experience with Microsoft Office products and applications.
- Experience with content management systems (CMS), Basic HTML, Microsoft Word, and Microsoft Excel.
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