Deputy Unit Manager - Debt Management Services - COE

Job Purpose “This position is open with Bajaj Finance ltd.
” Duties and Responsibilities Aiding the company in tracking of Customers by enriching data leading to increased contractability with the customer - Accountable for NPL and Collection Systems configuration - Exploring data that are a part of internal organization but is not being used for Search engine - Identification of external Resources and Vendors for data enrichment Required Qualifications and Experience a) Qualifications Graduate and preferably master’s in Statistics/ Computers b) Work Experience • Minimum Two years of proven experience in data analytics/ data Engineering roles with Banks or other financial organization • Deliver on Collection Analytics - Machine Learning as a practice and capability - Work with large structured and transactional data to build a robust collection analytics framework across products and across collection life cycle from Current Bucket to write off stage • Develop Well-Defined Strategies for Collections of Delinquent Loans - Segmentation, prioritization and effective channel strategy, Forecasting, simulations, building strategies to improve business performance • Analyzing the historical data and provide suitable framework to guide the collection team.
• Analyze data to identify emerging customer trends - Strengthen relationships with existing analytics partners to continue to leverage capabilities • Identifying areas of weaknesses, recommending solutions and supporting the collection team to achieve targets • Scan environment and be up to date on emerging trends globally on collection analytics and build use cases • Analyze current environment & collection trends and provide improvement solutions • Collaborate with collection team to understand requirement and come up with solutions to their requirements •  Effective communication with stakeholders – teams, Business partners, IT partners and Senior Management •  Formulate strategies and plan deliverables to deliver on the operational goals for the function and the team • Score model at regular intervals and share strategies with the stakeholders.
•  Ensure adherence to the Code of Conduct • Should be able to work on Python, Data Lake, Machine Learning and Artificial Intelligence (Is a Plus) • Ability to work under pressure without compromising quality and accuracy • Attention to details and good organizational skills • Lateral thinking ability