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Deputy Manager - Supplier Quality

30+ days ago 2026/06/03
Other Business Support Services
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Job description

Key Responsibilities:

Supplier Quality Management: Develop and enforce supplier quality standards, policies, and procedures to ensure compliance with industry and company requirements.

Supplier Audits & Assessments: Conduct supplier evaluations, audits, and risk assessments to qualify new and existing suppliers.

Performance Monitoring: Establish and track supplier Key Performance Indicators (KPIs), including defect rates, on-time delivery, and cost of poor quality (COPQ).

Problem-Solving & CAPA: Lead root cause analysis and corrective/preventive action (CAPA) implementation for supplier-related quality issues.

Process Improvement: Work with suppliers to implement continuous improvement by improvement methodologies (QCC, Kaizen, LEAN & Six Sigma).

Compliance & Documentation: Ensure suppliers meet regulatory and company quality standards (ISO9001, ISO14001, ISO45001, ISO19443), and maintain proper documentation and certifications.

Cross-Functional Collaboration: Partner with engineering, manufacturing, and procurement teams to align supplier quality with business needs.

Training & Development: Provide guidance and training to suppliers on quality expectations, standards, and best practices.

Escalation Management: Serve as the key point of contact for supplier-related quality concerns, leading resolution efforts and mitigation plans.

New Product Introduction (NPI): Support supplier selection, validation, and qualification during NPI and production ramp-up phases.

Customer quality issue: Support customer ‘s quality issue, provide clarification & introduce problem solution.

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