Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About this Role
We are seeking an experienced data and platform operations professional to support, operate, and continuously improve enterprise-scale scheduling, ETL, database, and cloud platforms. This role focuses on L2/L3 operational support, root cause analysis, and stakeholder collaboration across complex data warehouse and cloud environments, with a strong emphasis on reliability, prioritisation, and service excellence.
What you’ll do
Operate and support enterprise scheduling tools such as Control‑M and other job schedulers.
Provide L2/L3 operational support for ETL platforms including Ab Initio, SAP BODS, and Informatica.
Perform advanced troubleshooting, root cause analysis, and deep‑dive investigations across data and platform tools.
Manage broken job recovery, error handling, and proactive issue resolution.
Maintain and analyse error logs to identify patterns and improvement opportunities.
Work extensively with UNIX/Linux environments, including shell scripting.
Develop and support SQL and PL/SQL solutions across enterprise databases.
Support Teradata platforms and data warehouse environments.
Apply data warehousing and ETL best practices to ensure stability and performance.
Follow ITIL processes for incident, problem, and change management.
Collaborate with stakeholders to prioritise urgent and high‑impact issues effectively.
Participate in on‑call and weekend support rotations to ensure service continuity.
Contribute to DevOps and cloud‑based operational practices, including GCP and OCI environments.
Who you are
A graduate or postgraduate in Engineering, Computer Science, or a related technical discipline.
An experienced professional with 8+ years in development and operations roles.
Strong hands‑on experience with:
Scheduling tools (minimum 5 years).
UNIX/Linux commands and shell scripting (minimum 5 years).
SQL and PL/SQL (minimum 5 years).
Teradata (minimum 3 years).
Solid understanding of data warehousing concepts and ETL architectures.
Proven experience in cloud architecture and migration, particularly Oracle Cloud Infrastructure and Oracle Exadata.
Knowledgeable in DevOps practices and tools, with exposure to Ansible, Jenkins, and containerisation using Docker.
Familiar with GCP operations and agile ways of working.
Certified or working towards certification in GCP and/or OCI.
A clear communicator who can work calmly under pressure and collaborate across teams.
Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you
- Exposure to large‑scale, global data and cloud platforms.
- Opportunities to work on complex, business‑critical systems.
- A collaborative environment that values continuous improvement and learning.
- The chance to build deep expertise across data operations, cloud, and DevOps practices.
- On‑call and operational experience that strengthens end‑to‑end ownership and impact.
What skills you will learn
- Advanced operational excellence in enterprise data platforms.
- Practical application of ITIL, DevOps, and cloud operations in real‑world environments.
- Enhanced root cause analysis and prioritisation techniques.
- Stakeholder communication and service management skills.
- Hands‑on experience with multi‑cloud and modern data architectures.
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
Alert
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Follow us on social media and #StayConnected
LinkedIn: https://www.linkedin.com/company/vois/
Facebook: https://www.facebook.com/voisglobal
Instagram: https://www.instagram.com/voisglobal/
You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2
