Data Operations Analyst

Position Title: Data Operations Analyst

Location: Gurgaon

Work Mode: In-Office

Type of work: Non-Technical

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

Role Overview:

As a Data Operations Analyst, you will support the Business as Usual (BAU) production processes within the Market Insight (MI) team. Your responsibilities will include learning and executing tasks related to client deliverables, product coding, data input validation and Quality Checks with a focus on specific industries or categories. You will work closely with internal and external stakeholders to apply requested changes, ensure timely and accurate data delivery, and investigate root causes of any data-related issues.

Key Responsibilities:

• Ensure data integrity throughout the data processing lifecycle.
• Verify the accuracy and validity of processed data.
• Assist in resolving quality issues raised by local operations, statistic operations, and performance excellence teams.
• Adhere to regional and global standards consistently.
• Communicate effectively with stakeholders to:
  • Understand and implement requested data changes.
  • Raise queries and clarify data-related concerns.
• Maintain positive working relationships and open communication across relevant operations teams to meet client expectations.
• Ensure timely delivery of data outputs in line with service level agreements (SLAs).
• Conduct and document Root Cause Analysis (RCA) for any data errors or delivery issues.
• Maintain clear and structured documentation of processes, findings, and resolutions.

Required Skills & Competencies:

• Strong observation skills to identify product features and anomalies.
• Basic understanding of electronic product categorization, coding logic, and market dynamics.
• High attention to detail, especially during price and data validation checks.
• Proactive approach to problem-solving and issue resolution.
• Proficient in using internet search tools for product research and analysis.
• Strong interpersonal and collaboration skills to work effectively within a larger team and with stakeholders.

Education:

• Graduation is mandatory

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion