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Customer Application Support Engineer

30+ days ago 2026/07/31
Other Business Support Services
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Job description

The Automotive CAS role is a customer-facing technical position focused on enabling NXP’s advanced wireless technologies - BLE, UWB, NFC, WiFi. It bridges design-in support, system-level consulting, and ensuring successful deployment of Automotive IVI applications.


Job Responsibilities


  • Customer Application Support
    Provide technical assistance to OEMs, Tier-1 suppliers, and partners for NXP Automotive Wireless Products


  • Pre- & Post-Sales Technical Engagement
    Deliver technical presentations, demos, PoC evaluations, application notes, and training materials.


  • Development & Debug Support
    Help customers during design-in and debug during development.


  • Escalation & Issue Management
    Follow structured escalation procedures for unresolved technical issues, ensuring timely resolution and customer satisfaction.


Job Qualifications


  • Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related field.


  • 4-5 years of experience in Automotive wireless technologies - BLE, NFC, UWB, WiFi.


  • Strong proficiency in C/C++ programming for embedded systems.


  • Familiarity with automotive embedded systems.


  • Excellent problem-solving skills and the ability to work independently and as part of a team.


  • Strong communication skills, both written and verbal, in English.


  • Knowledge of automotive functional safety standards (e.g., ISO 26262) is a plus.



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