Context Trainer (Developer)

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THE OPPORTUNITY

Curate and govern the context layer (RAG/KBs, embeddings, metadata, labeling) to improve answer quality and minimize hallucinations, while protecting data/PII.

RESPONSIBILITIES

Curation & Labeling

• Extract and curate content from enterprise sources (Confluence, Jira, SharePoint, ServiceNow,qTest) using APIs and automation.

  
  

• Define chunking and metadata schemas; labeling guidelines; golden Q&A and evaluation sets.

  
  

• Implement chunking strategies for diverse content types (code repositories, technical documentation, tickets, test cases).

  
  

• Implementcurationworkflows and retention policies.

  
  

Retrieval Quality

• Run A/B experiments across vector stores;monitoranswer quality vs. cost/latency; recommend defaults.

  
  

• Analyze failure cases and propose data-driven improvements.

  
  

Data Governance

• Enforce data minimization, retention, and access controls;maintainlineage and approvals per RAI (Responsible AI).

  
  

• Document data sources and usage for audit readiness.

  
  

SKILLS & QUALIFICATIONS

Required

• 3+yearsdata/ML experience with embeddings/retrievalexpertise; strong documentation and runbook skills.

  
  

• Experience with content transformation, metadata extraction, and labeling workflows.

  
  

• Familiarity with privacy and data governance principles.

  
  

• Hands-on experience with vector stores (OpenSearch/pgvector/Kendra/Chroma) and labeling tools.

  
  

• Experience with REST APIs and data extraction from enterprise systems.

  
  

• Python codingproficiencyfor data pipelines and automation.

  
  

Preferred/Nice to have

• Experience designing golden datasets and evaluation pipelines.

  
  

• AWS Bedrock Knowledge Bases experience.

  
  

• Familiarity with software development lifecycle and technical documentation patterns.

  
  

WHAT TAKEDA ICC INDIA CAN OFFER YOU:

• Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people.

  
  

• At Takeda, you take the lead on building and shaping your own career.

  
  

• Joining the ICC in Bengaluru will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.
  

  
  

  BENEFITS:

  
  

  It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

  
  

• Competitive Salary + Performance Annual Bonus

  
  

• Flexible work environment, including hybrid working

  
  

• Comprehensive Healthcare Insurance Plans for self, spouse, and children.

  
  

• ABOUT ICC IN TAKEDA:

  
  

• Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.

  
  

• As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization

  
  

• Group Term Life Insurance and Group Accident Insurance programs

  
  

• Health & Wellness programs including annual health screening, weekly health sessions for employees.

  
  

• Employee Assistance Program

  
  

• 3 days of leave every year for Voluntary Service in additional to Humanitarian Leaves

  
  

• Broad Variety of learning platforms 

  
  

• Diversity, Equity, and Inclusion Programs

  
  

• Reimbursements – Home Internet & Mobile Phone

  
  

• Employee Referral Program

  
  

• Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 calendar days)

  
  

Full time