Client Engagement and CRM Manager

Sia Partners is a next-generation global management consulting firm, founded in 1999 and headquartered in Paris, France. The firm is recognised for its innovative approach, combining strategy and management consulting with data science and creativity. Sia Partners serves a diverse range of sectors, including energy, banking, healthcare, and technology, providing services to over 1,000 clients worldwide, including many Fortune 500 companies. With a strong emphasis on delivering tangible results and superior value, Sia Partners is committed to helping clients navigate the digital revolution and achieve transformation. The firm operates with a global presence, employing over 3,500 consultants across 48 locations in 20 countries

Our Mumbai office was launched in 2024, marking an exciting phase for us. We’re building the team here with people who are excited about the opportunity to shape something from the ground up — having the best of 2 worlds- the agility and entrepreneurial energy of a startup with the backing and reach of a global brand.

Required Experience 

• 5+ years of experience as a CRM Manager, CRM Lead, or transformation-oriented CRM Specialist. 

  
  

• Solid background in CRM systems (HubSpot mandatory), including automation, segmentation, reporting, and cross-team enablement. 

  
  

• Experience supporting organizational change, driving adoption, and securing stakeholder engagement. 

  
  

• Strong understanding of data governance, data quality principles, and CRM architecture. 

  
  

Skills & Mindset 

• Strong analytical skills with the ability to structure data into insights and action plans. 

  
  

• Excellent communication and training abilities; able to influence and work with senior stakeholders. 

  
  

• Proactive, solution-oriented, and able to operate both strategically and hands-on. 

  
  

• High level of rigor and attention to detail. 

  
  

• Fluency in English (mandatory) 

  
  

What We Offer 

• Opportunity to lead critical projects in a global consulting environment. 

  
  

• Leadership development programs and training sessions at our global centers. 

  
  

• A dynamic and collaborative team environment with diverse projects. 

  
  

• Position based in Mumbai (onsite). 

  
  

Position based in Mumbai (onsite).   

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs. 

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.