Capacity Planner, AMZL

Amazon Logistics India (IN AMZL) is looking for a driven and analytical professional to join the Short Term Capacity Planning team. This role sits at the intersection of operations, data analytics, and strategic planning — responsible for ensuring the right capacity is available across VAN and BIKE service networks to meet customer promise while optimizing cost-to-serve.
The Short Term Capacity Planner will own near-term capacity planning across DSP, Hubs, AMFLEX, and emerging channels, ensuring delivery sufficiency across all zones and stations in India.
Key Responsibilities
Capacity Planning & Forecasting
Own weekly and daily capacity plans across all channels (DSP, hubs, AMFLEX, and emerging) for the India network
Develop and maintain short-term (D-1, D-7) capacity plans aligned with volume forecasts
Build cycle-level volume predictions and translate them into actionable block and route plans
Lead capacity planning for High Volume Events (HVEs) including Prime Day, ART events, and peak seasons, ensuring cost and capacity sufficiency
Performance Monitoring & Analytics
Track and analyze key capacity metrics including DPPH (Deliveries Per Productive Hour), assignment compliance, block mix, and ROBL (Return-on-Business-Load) across zones
Conduct Daily Business Reviews (DBR), Weekly Business Reviews (WBR), and Monthly Business Reviews (MBR) with actionable insights
Identify capacity gaps, over/under-supply situations, and recommend corrective actions proactively
Block Mix & Cost Optimization
Optimize block mix across VAN and BIKE channels to reduce cost-to-serve while maintaining service levels
Manage DSP, eDSP, and pickup pricing strategies to eliminate defects and improve productivity
Drive initiatives to improve assignment compliance and reduce unplanned shipments
Cross-functional Collaboration
Partner with Routing, Supply Planning, and Operations teams to align capacity inputs with routing configurations and station-level constraints
Collaborate with BI and tech teams to build scalable planning tools, dashboards, and automated reporting
Work with regional and global AMZL teams (NA, EU) for benchmarking and adoption of best practices
Process Improvement & Governance
Develop and maintain SOPs, planning frameworks, and governance mechanisms for capacity decisions
Lead automation initiatives such as auto-cap approval workflows and CTO-based capacity enrichment
Drive standardization of planning processes across stations and zones
- 3+ years of tax, finance or a related analytical field experience
- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
- 3+ years of business or financial analysis experience
- Experience defining requirements and using data and metrics to draw business insights
- Experience making business recommendations and influencing stakeholders
- Experience with Excel
- 3+ years of business analyst, data analyst or similar role experience
- Bachelor's degree or equivalent
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.