Business Solutions Analyst

About Company:

Our client is a Transaction Banking Platform enabling Corporate, Commercial & Institutional clients to make agile, secure & robust transactions with Embedded Finance & SaaS. Our aim is to provide deep domain expertise to ensure seamless business transactions for domestic cash management and payments. escrows, trade finance, supply chain finance & custodial services in close collaboration with banks.

An Ideal Candidate:

The ideal candidate is a curious and adaptable professional with 1–5 years of experience who is interested in understanding business processes and improving them through technology. They should have strong problem-solving and communication skills, be comfortable working with cross-functional teams, and be eager to learn about systems, workflows, and project lifecycles. Prior industry expertise is not mandatory, but the candidate should be organized, detail-oriented, and willing to support activities such as requirement gathering, documentation, testing, deployments, and post-launch support. Flexibility during critical project phases and a genuine interest in building a career in Business Analysis or Product Management are important.

Key Competencies:

· Interact with business teams to understand their needs, pain points, and expectations.

· Document requirements clearly and refine them based on input from stakeholders.

· Participate in requirement review or grooming discussions to ensure clarity before development starts.

· Create and maintain:

o BRDs (Business Requirement Documents) outline business needs and expected outcomes.

o User Stories and Acceptance Criteria — for development and testing reference.

· Update process flow diagrams, change logs, and requirement tracking documents as the project progresses.

· Collaborate with:

o Developers to clarify requirements,

o QA/Testers to ensure adequate test coverage, and

o UI/UX Designers to ensure solutions are user-friendly and aligned with expectations.

· Assist in reviewing preliminary solution designs, wireframes, or prototypes.

· Review QA test scenarios and test coverage.

· Support testing activities such as sandbox testing and UAT (User Acceptance Testing).

· Perform functional and technical validation of APIs.

· Participate in walkthroughs, review meetings, and demo presentations for business stakeholders.

· Assist in obtaining necessary approvals and sign-offs during requirements, testing, and release stages.

· Share progress updates and highlight risks or issues when necessary.

· Coordinate with the Support team to understand production issues.

· Help analyze issues, validate fixes, and ensure solutions meet business expectations.

· Support communication and alignment between business users and technical teams during issue resolution.

· Assist in rollout planning, user onboarding, and communication readiness for go-live.

· Help create training guides, user manuals, and SOP documents.

· Support system stabilization after deployment.

Exposure to basic familiarity with:

· Postman (functional API checks)

· JIRA or similar work-tracking/platform tools

· Visio or Draw.io (for workflow diagrams)