Business Intelligence Analyst for Quality

Req ID:509679 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Purpose of the Job: 

The primary objective of the candidate will be to assist the Quality Methods & Tools Manager in ensuring the quality and driving the various evolutions of tools and KPIs, based on end-user needs, to ensure timely issue resolution and accurate KPIs for monthly performance reviews.

The candidate will be accountable for a scope of Qlik Sense Applications in the Quality Scope. Applications are based either on KPIs (Qlik) and/or Quality tools (AOS/GSI sourced data, Quality Portal, Knowledge Management Database, WallC CSS, OdyC, PowerApp flow).

The candidate will be at the forefront of end-user management. With a keen eye for detail and a passion for problem-solving, they will lead the charge in enhancing our data analytical capabilities and ensuring the highest quality standards.

Key Responsibilities:

• User Management: Provide Qlik Sense application users with the relevant access and support for end users. Host and support the Quality Key Users community.
• Monthly Reporting and Governance: Manage monthly reminders and quality reporting indicators. Ensure the capture, consolidation, and timely presentation of governance indicators on dashboards for Quality reviews, MOP/McM. Monitor retroactive corrections to avoid data changes.
• Issue Monitoring and Analysis: Keep a vigilant watch on issues that could potentially impact team operations and projects, ensuring swift and effective action. Support and conduct in-depth analysis of quality performance results to address and resolve critical issues.
• Application Enhancement and Tool Implementation: Continuously improve existing applications within their accountability, maintain up-to-date documentation, and ensure user-friendly experiences. Oversee the deployment of new analytical tools across all sites, ensuring users are well-equipped through comprehensive training.
• BI Application Development: Take charge of developing Business Intelligence Applications and data structures, which includes:
  • Analyzing requirements from users across different regions/plants/sites.
  • Creating initial prototypes to gather user feedback and ensure comprehension.
  • Designing data structures with the right connectors to each data source.
  • Developing solutions within Qlik Sense (or Power BI) and Power Apps platforms.
  • Demonstrating applications to prospective users and conducting functional tests.
  • Addressing and resolving any user issues, whether they stem from bugs or functional limitations.
  • Maintaining and improving the quality of data within company databases.

Qualifications:

• 1-3 years of experience in business intelligence or a related field, but young graduates are welcome.
• Demonstrated problem-solving initiatives.
• Proficiency with BI tools such as Qlik Sense and Power Apps.
• Strong communication skills, capable of collaborating effectively with team members and stakeholders.
• A commitment to continuous learning and improvement, with a focus on innovation and digital transformation.

Knowledge, Skills, Abilities:

• Proficient knowledge of BI development tools such as Qlik Sense (Power BI is a plus).
• Good understanding of databases and data models. Familiarity with Excel, SharePoint, and relational databases to manage and analyze data effectively.
• Advanced skills in Excel, PowerPoint, SharePoint, and other Microsoft software to create presentations and manage data.
• Excellent communication skills in both English (French is a plus) to interact with diverse teams and stakeholders.
• Strong organizational skills and detail orientation, enabling autonomous work and efficient management of tasks and projects.
• Exceptional analytical and problem-solving abilities with a keen attention to detail.
• Creative problem-solving ability, with a collaborative spirit and strong interpersonal skills to work effectively within a team.

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Job Type:​Experienced​