Business Analyst - Life & Annuities

Req ID: 368839 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Business Analyst - Life & Annuities to join our team in Anywhere, Uttar Pradesh (IN-UP), India (IN).

Business Analyst – Life & Annuities (5–9 Years)

Experience: 5–9 Years
Domain: Life Insurance & Annuities
Role Type: Delivery‑Focused | Client‑Facing | Consulting

Role Overview

We are looking for a Business Analyst with strong Life & Annuities domain expertise and proven core BA skills to support large insurance transformation and modernization initiatives. The role is hands‑on and delivery‑oriented, with primary focus on requirements analysis, process definition, and stakeholder coordination, and secondary exposure to Agentic AI concepts and pre‑sales/RFP support.

The ideal candidate is a solid BA practitioner who understands insurance operations end‑to‑end, can work independently with business users, and can translate requirements into clear inputs for technology teams.

Key Responsibilities

Core Business Analysis (Primary Focus)

• Perform requirements elicitation, analysis, and documentation across Life & Annuities processes including New Business, Underwriting, Policy Administration, Servicing, Billing, Commissions, Claims, and Annuities servicing.
• Develop and maintain Business Requirement Documents (BRDs), functional specifications, user stories, and acceptance criteria.
• Conduct workshops, interviews, and working sessions with business SMEs and operations users to clarify requirements.
• Translate business rules, product logic, and regulatory requirements into clear functional requirements for delivery teams.
• Support solution design discussions and ensure alignment with documented requirements.
• Maintain requirements traceability through development, testing, and UAT phases.
• Support UAT planning, execution, and defect triage from a business perspective.

Life & Annuities Domain Contribution

• Apply working knowledge of Life and Annuity products (Term, UL, WL, VA, Fixed / Indexed Annuities).
• Understand agent/producer workflows, commission structures, and policy lifecycle events.
• Support requirements related to policy issuance, endorsements, renewals, payouts, surrenders, loans, and rider processing.
• Incorporate regulatory and compliance considerations into requirement definitions.

Digital & Agentic AI Awareness (Supporting Role)

• Collaborate with senior team members to support automation, AI, and Agentic AI‑driven use cases from a business requirements standpoint.
• Help translate AI‑enabled ideas into business flows, requirements, and acceptance criteria.
• Understand the impact of AI and automation on operations (no model‑building or data science expectations).

Pre‑Sales & RFP Support (Limited / Assisted)

• Provide domain and BA input into RFP responses, solution descriptions, and client presentations.
• Assist senior consultants or managers in preparing use cases, scope inputs, and assumptions.
• Participate in client discussions as a subject matter contributor, not primary solution owner.

Required Skills & Experience

• 5–9 years of experience as a Business Analyst in Life Insurance and Annuities.
• Strong fundamentals in requirements gathering, documentation, and stakeholder management.
• Experience working on core insurance system implementations or modernization programs.
• Ability to work directly with business users, SMEs, and delivery teams.
• Familiarity with Agile and/or hybrid delivery models.
• Exposure to digital transformation, automation, or AI concepts from a business analysis perspective.

Nice to Have

• Experience supporting RFPs or pre‑sales activities.
• Exposure to modern policy administration systems or digital servicing platforms.
• Basic understanding of data analysis or reporting used in insurance operations.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.