AWS administrator

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients.

There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else.

Key Responsibilities

AWS Operations

• Initiate and manage incident cases within AWS.

  
  

• Conduct minor version upgrades via the AWS Management Console.

  
  

• Administer IAM users, roles, policies, and privileged/non-privileged IDs.

  
  

• Configure EC2, S3, EBS, VPC, Security Groups, and NACLs.

  
  

• Update Route53 DNS, CloudFront, WAF, ACM, ELB, and KMS.

  
  

• Manage AWS resource tags, oversee backups/restores, and establish CloudWatch rules.

  
  

• Investigate AWS notifications and determine appropriate responses.

  
  

• Adhere strictly to documented procedures for all AWS tasks.

  
  

Linux Administration

• Maintain operating system and software configurations.

  
  

• Manage vendor support communications.

  
  

• Administer SSH key passphrases and API keys.

  
  

• Execute tasks in alignment with standard operating procedures.

  
  

Windows Administration

• Adjust OS settings for Windows virtual servers.

  
  

• Collaborate with vendors regarding OS/software support matters.

  
  

• Perform tasks according to documented procedures.

  
  

Tooling & Automation

• Monitor performance and capacity using CloudWatch, M&EaaS, and JP1/IM.

  
  

• Conduct trend analysis and extract relevant data.

  
  

• Maintain CACF environments (Ansible Tower, GitHub).

  
  

• Upgrade standard playbooks and advance automation initiatives.

  
  

PDCA / ITIL4-Based Operations

• Execute recovery processes and document incident resolutions.

  
  

• Investigate root causes and implement corrective actions.

  
  

• Manage change records and update configurations accordingly.

  
  

• Ensure strict compliance with Kyndryl security policies.

  
  

• Conduct health checks and resolve any deviations.

  
  

• Administer user IDs, access rights, and approval records.

  
  

• Handle service requests and analyse performance trends.

  
  

Communication

• Communicate effectively with customers, vendors, and project team members in Japanese.

  
  

• Interpreter support is available for those who are not native speakers.

  
  

Your future at Kyndryl
There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Technical and Professional Experience

• At least 6+ years in AWS environment management

  
  

• Experience with JAPAN customer would be preferred.

  
  

• In depth knowledge of Amazon cloud hosting architecture with experience with AWS and Azure is a bonus

  
  

• Exceptional judgment and decision-making abilities

  
  

• Familiar with a variety of IT concepts, practices, and procedures

  
  

• Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models

  
  

• Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

  
  

• Strong analytical and problem-solving skills with high attention to detail

  
  

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.