AVP- Fraud Analytics (Strategy)

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

About the Role:

AIM Financial Crime and Fraud Prevention Analytics team is seeking an experienced and innovative Business Analytics professional to join our Fraud Strategy and Analytics team to design, optimize, and deploy fraud detection strategies across products and channels. This role partners closely with Fraud Operations, Risk, Product, Technology, and Model Risk teams to support effective fraud loss mitigation, customer experience protection, and regulatory compliance.

The incumbent will act as a subject matter expert in fraud strategy, leveraging advanced analytics, rules-based frameworks, and machine learning techniques to balance fraud losses, false positives, and operational efficiency.

This is a senior individual contributor role requiring strong disciplinary and industry knowledge, with responsibility for improving analytical processes and contributing to the development and enhancement of fraud strategies. The role requires an understanding of how analytics, operations, and technology capabilities integrate to support broader business objectives. The incumbent is expected to evaluate complex and variable fraud problems, weigh multiple alternatives, and balance competing considerations using diverse data sources. The role may assume informal leadership within project teams, including mentoring junior analysts and contributing to high-impact initiatives.

Key Responsibilities:

• Lead the design, development, testing, and deployment of fraud strategies across products or channels

• Own end-to-end fraud performance management

• Analyze large, complex datasets to identify fraud patterns and emerging risks

• Translate analytical insights into actionable fraud controls

• Conduct testing and post-implementation monitoring

• Partner with Fraud Operations on alert quality and feedback loops

• Collaborate with Technology and Data Engineering teams

• Prepare senior-level dashboards and executive summaries

• Ensure adherence to internal policies and regulatory requirements

• Gather and synthesize data from cross-functional stakeholders

• Identify trends and behavioral insights to inform targeting and segmentation

• Recommend actions supporting strategy and policy enhancements

• Continuously improve strategies by exploring new data sources and tools

• Mentor junior analysts and contribute to team standards

• Apply sound ethical judgment and manage control issues transparently

Qualifications:

• 6–10 years of experience in analytics with a focus on fraud prevention in financial services

• Strong analytical and business strategy skills

• Experience presenting to senior stakeholders

• Project and process management skills

• Self-starter with strong ownership mindset

• Strong communication and organizational skills

• Technical skills: SAS, SQL, Python, Machine Learning, PySpark

Education:

• Bachelor’s degree in a quantitative or related discipline or equivalent experience

This job description provides a high-level overview of the work performed. Other job-related duties may be assigned as required.

------------------------------------------------------

Job Family Group:

Decision Management

------------------------------------------------------

Job Family:

Business Analysis

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.