Job description
This role is for one of the Weekday's clients Min Experience: 1 years Location: Bangalore JobType: full-time Key Responsibilities: 1.
Documentation Creation Develop user manuals, how-to guides, FAQs, and release notes Ensure all documentation is accurate and clear 2.
Cross-Departmental Collaboration Collaborate with Product, Engineering, and Support teams Collect input from Subject Matter Experts (SMEs) to guarantee content quality 3.
Content Verification & Quality Assurance Validate documentation against product features Ensure consistency in tone, style, and branding across all materials 4.
Documentation Maintenance Update and publish content in alignment with release schedules Manage documentation portals effectively 5.
Technical Content Assistance Support creation of API documentation and technical references Contribute to Learning Management System (LMS) content and video scripts for product tutorials Required Skills: 1–2 years of experience in technical writing, preferably within SaaS or product environments Excellent writing skills focusing on clarity and precision Basic knowledge of REST APIs and Swagger/OpenAPI is preferred Ability to comprehend product functionality from an end-user's perspective Strong communication skills and ability to collaborate effectively Familiarity with tools such as GitBook or equivalent platforms is a plus Experience or exposure to ITSM, AIOps, or IT infrastructure is advantageous Must have Skills Technical Writing SaaS Swagger
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