With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.

At IT Services, we are passionate about Continuous Deployment. Our Intercept team is continuously expanding. No matter your level of DevOps proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace

Grow together

Keeping DHL’s global operations running smoothly—and securely—is at the heart of what we do. As part of our DevOps Engineering team, you’ll be the go‑to expert ensuring the stability, reliability and seamless functioning of critical applications that keep DHL moving.

You will provide second‑level operational support, taking ownership of incidents that go beyond the scope of first-line teams. When issues become complex, you’ll dive deep into logs, telemetry and application behavior, collaborating with development teams, infrastructure engineers and system specialists to troubleshoot issues, uncover root causes and implement sustainable solutions.

But your impact doesn’t stop there. You’ll play a key role in developing AI‑driven workflows that transform how we monitor, support and deploy our applications. From building intelligent observability pipelines that detect anomalies before they become incidents, to creating automated analysis flows that accelerate investigations, your AI workflows will power a smarter, more proactive support ecosystem.

For anything related to application stability, performance, configuration, intelligent automation and AI‑driven analysis within the Intercept ecosystem, you are our superhero. You’ll help plan, implement and validate changes across production environments in our global data centers, ensuring uninterrupted availability for mission‑critical DHL Group services.

Last but not least, technologies such as API webservices, microservices, databases, observability stacks, monitoring tools and CI/CD pipelines are all part of your support universe. Every day brings a new challenge—and a new opportunity to innovate and keep DHL running at full speed.

Ready to embark on the journey? Here’s what we are looking for:

As an Associate DevOps Engineer, having knowledge of Github Actions is a huge plus. Very good knowledge of agentic AI-tools will also be an integral part of this role.

You are a observability aficionado, therefore you have a good understanding of incident management and statistical analysis. You are able to work independently, prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Annual Leave: 42 days off apart from Public / National Holidays.
• Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease.
• In House training programs: professional and technical training certifications.