Assistant Vice President – Margin & Collateral Operations – Markets Operations

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Citi is a world-leading global bank with approximately 200 million customer accounts and a presence in more than 160 countries. We provide a broad range of financial products and services to consumers, corporations, governments, and institutions. Our Markets Operations groups are core to the success of the Markets business, supporting extensive Capital Markets products and services across Fixed Income, Equity, and Syndicates. We partner with Front Office Sales and Trading Desks, Compliance, Legal, Finance, HR, and interact significantly with our external client base, playing a key role in the overall client experience.

We are a dynamic, global, and diverse organization, committed to operating in a robust control environment. We comply with global regulations and internal policies, adopting a proactive approach to identifying opportunities to reduce risk. Our roles offer truly global reach in a supportive environment, providing new experiences and development opportunities, and encouraging diversity of thought and inclusion.

Team/Position Overview:

The Margin & Collateral Operations team is an integral part of Markets Operations. It plays a critical role in mitigating risk and ensuring compliance with regulatory requirements by delivering best-in-class capabilities in margin and collateral management, inventory management, and collateral efficiency. This includes core responsibilities such as processing margin calls, performing collateral optimization, resolving exceptions (fails/cash breaks/margin disputes), and ensuring regulatory compliance (e.g., portfolio reconciliations, client valuations). The team also safeguards the firm's assets and reputation by designing, implementing, overseeing, and operating robust processing controls specifically tailored for our complex global margining landscape. We are seeking enthusiastic and energetic team players, with a strong work ethic, to join our Markets Operations team.

Key Responsibilities:

The Assistant Vice President will serve as a Subject Matter Expert (SME) within Margin & Collateral Operations, driving process excellence and supervising day-to-day activities to ensure efficient and controlled operations.

• Operate as a key day-to-day Subject Matter Expert (SME), providing guidance and expertise on complex margin and collateral operational processes.
• Supervise and oversee daily activities of analysts, ensuring accuracy, timeliness, and adherence to established procedures and controls.
• Drive continuous process improvement initiatives, identifying inefficiencies and collaborating on solutions to enhance operational effectiveness.
• Identify, investigate, and resolve complex discrepancies or exceptions in margin calculations, collateral data, and control functions.
• Support the implementation and operation of preventative controls, contributing to a robust risk management culture.
• Collaborate with internal and external stakeholders to ensure seamless workflow and effective issue resolution.
• Contribute to the training and development of junior team members, fostering a culture of expertise and continuous learning.
• Develop a comprehensive understanding of products, processes, and industry practices within margin and collateral.

People & Culture Agenda:

• Champion diversity and inclusion, supporting a work environment that allows our People to thrive and excel.
• Promote a culture of continuous improvement, cultivating a robust service and control environment.

Skills & Qualifications:

We are seeking a highly experienced and technically proficient individual with a strong background in financial markets operations and a proven ability to supervise and mentor.

Qualifications:

• Bachelor's/University degree or equivalent experience.
• Typically minimum 5+ years of progressive experience in financial services, with significant exposure to margin and collateral operations, risk management, or operations control functions.

Required Skills:

• Demonstrated Subject Matter Expert (SME) knowledge in a specific area of margin and collateral operations or controls.
• Proven ability to supervise and guide operational teams, fostering strong performance and development.
• Strong analytical and problem-solving skills, with a keen eye for detail and a structured approach.
• Excellent verbal and written communication skills, capable of articulating complex information clearly to diverse audiences.
• Proactive, innovative, and collaborative mindset with a strong commitment to process efficiency and risk mitigation.
• Ability to manage multiple priorities, adapt to change, and drive results in a fast-paced environment.
• Demonstrates sound judgment and a strong risk management mindset.
• Proficiency in MS Office (Excel and Word).
• Knowledge of Tri resolve, and Acadia Exposure manager is a plus

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

The Securities & Derivatives Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to process orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to ensure the seamless delivery of securities and derivatives transactions.
Responsibilities:

• Execute securities transaction processing related to Securities Clearance Settlement and Derivative Operations
• Formulate procedures, techniques and contribute to the development of new techniques that increase team productivity, ensuring entire team meets or exceeds performance goals
• Serve as an analytical and procedural expert, and as first point of escalation for staff members, management and internal/external clients
• Escalate control gaps and issues to senior management as needed
• Identify control gaps during settlement cycle and implements appropriate solutions to mitigate any risk or control losses
• Analyze data to identify control deficiencies and resolve discovered issues through implementing appropriate procedures
• Act as an advisor to new/junior staff
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 5-8 years of relevant experience
• Required licensing/registration: Series 7, Series 9, Series 10, Series 63
• Experience in a securities transactions processing role
• In-depth knowledge of settlement cycle concepts and procedures to resolve settlement issues
• Previous people management experience
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s Degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
 

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