Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
https://bayt.page.link/2akPxDXBArb7Awso9
Back to the job results

Assistant / Deputy Manager - Customer Service & Operations

Today 2026/09/13
Other Business Support Services
Create a job alert for similar positions
Job alert turned off. You won’t receive updates for this search anymore.

Job description


Key activities:



  • Direct impact will be on Operation. As competitive / in timely execution will play a key role in completing the business.
  • Internal team of DGF, Customers, Overseas IP offices.
  • Responsible for handling ocean / air, export / import shipments operationally.
  • Responsible for maintaining the sailing details and keeping track on amendments if any and same.
  • Responsible for logistic operation and customer service. Ensuring proper update of record.
    Co-ordinating with the shipper / consignee for the documents for shipments.
  • Co-ordinating with the shipping line / CHA / transporter for proper execution of the shipment.
  • Coordinate with Overseas Agents/DHL Network offices for all Industrial Projects / O&G shipments.
  • Updating customer on their requirement, timely update on the status of the shipment/ project etc.
  • Shall support prising team as and when required.
  • Visiting port / factory premises for loading / offloading whenever required.


Key capabilities:




Skills:



  • Software skills (Word, Excel, PowerPoint, Internet etc.)
  • Communication Skills
  • Interpersonal Skills

Knowledge:



  • Have Sound knowledge about the products.
  • Knowledge of shipping documents.
  • Knowledge of statutory compliances.
  • Well-connected within the network.

Competencies



Competency segment ‘Business’

Customer Orientation: Is focussed on identifying and understanding each customer’s needs. Expresses and acts on desire to assist customers in an efficient and friendly manner.



Competency segment ‘Personal’

Accountability: Acts responsibly. Can be counted on to keep commitments. Complies with the intent of policies, procedures and agreements. Builds others' trust in own professionalism, integrity, expertise and ability to get results.




Communication: Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style, tools and mode to the needs of others. Listens attentively, and summarizes or asks questions, when needed, to clarify information.




Self-Management: Remains controlled in responding to urgent or demanding situations. Stays positive. Always ready for learning new skills.




Expected years of experience:
Requires more sound knowledge of business.

Educational Qualifications



B.Com from Mumbai University.




This job post has been translated by AI and may contain minor differences or errors.

You’ve reached the maximum limit of 15 job alerts. To create a new alert, please delete an existing one first.
Job alert created for this search. You’ll receive updates when new jobs match.
Are you sure you want to unapply?

You'll no longer be considered for this role and your application will be removed from the employer's inbox.