Job description
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Power Business Intelligence (BI)
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain business continuity and system reliability.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.
- Document findings and solutions clearly to support knowledge sharing and future reference.
- Assist in the implementation of system updates and enhancements to improve overall performance.
- Support junior team members by providing guidance and sharing best practices.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Power Business Intelligence (BI).
- Experience in data modeling, report development, and dashboard creation using Microsoft Power Business Intelligence (BI).
- Strong analytical skills to interpret data and identify trends or anomalies within business intelligence reports.
- Ability to troubleshoot and resolve issues related to data integration and visualization.
- Familiarity with database querying languages and data extraction techniques to support reporting needs.
- Capability to work with stakeholders to gather requirements and translate them into effective business intelligence solutions.
Additional Information:
- The candidate should have minimum 3 years of experience in Microsoft Power Business Intelligence (BI).
- This position is based at our Mumbai office.
- A 15 years full time education is required.
This job post has been translated by AI and may contain minor differences or errors.
