Job description
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Windows Server Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams to troubleshoot problems, ensuring that systems operate smoothly and efficiently, and contributing to the overall success of the organization by maintaining high service standards and responsiveness to user needs. You will engage in problem-solving activities, analyze system performance, and implement solutions that enhance operational efficiency, all while fostering a collaborative environment that encourages knowledge sharing and continuous improvement.
Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate training sessions for junior team members to enhance their skills and knowledge.
- Monitor system performance and proactively identify areas for improvement.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Windows Server Administration.
- Strong understanding of server configuration and management.
- Experience with troubleshooting and resolving server-related issues.
- Familiarity with backup and recovery solutions for Windows Server environments.
- Knowledge of network protocols and security best practices.
Additional Information:
- The candidate should have minimum 5 years of experience in Microsoft Windows Server Administration.
- This position is based at our Bhubaneswar office.
- A 15 years full time education is required.
This job post has been translated by AI and may contain minor differences or errors.
