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Application Support Engineer

30+ days ago 2026/08/16
Other Business Support Services
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Job description

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP ABAP Development for HANA
Good to have skills : NA
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and ensuring smooth operation of critical applications. The position demands continuous monitoring, troubleshooting, and collaborating with different teams to maintain system stability and performance, thereby supporting business continuity and operational efficiency.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to analyze and resolve complex system issues.
- Document findings and solutions to enhance knowledge sharing within the team.
- Assist in the continuous improvement of support processes and tools.
- Provide timely updates and communicate effectively with stakeholders regarding issue status.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP ABAP Development for HANA.
- Experience in debugging and troubleshooting SAP applications to ensure optimal performance.
- Strong understanding of database concepts and integration with SAP HANA environments.
- Ability to analyze system logs and trace errors to identify root causes.
- Familiarity with software lifecycle management and support methodologies.
- Capability to work with various SAP modules and understand their interdependencies.

Additional Information:
- The candidate should have minimum 3 years of experience in SAP ABAP Development for HANA.
- This position is based at our Pune office.
- A 15 years full time education is required.

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