Analyst-Data Analytics

The Analytics, Investment Optimization and Marketing Enablement (AIM) team – a part of Global Commercial Services Marketing group within American Express – is the analytical engine that enables the Global Commercial Card & Non-Card business. This role, based out of Gurugram, will be a part of the AIM team and will be responsible for Global Commercial Beyond Card Analytics. The team is responsible for cross-sell and engagement analytics for beyond card products across the SME and MM segment. The incumbent would be responsible for analytics solutions that would shape customer acquisitions and organic growth roadmap. The role requires a strong background in data analytics and commercial card knowledge. The position is part of a highly collaborative environment, interacting with and influencing partners across the Global Commercial Service’s business at American Express.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

• Spearheading analytics to drive beyond the card strategies comprising cross-sell and engagement
• Drive multiple US SME strategic growth priorities like BLOC, BCA, Blueprint, and AP Automation
• Support and enable the GCS product partners with actionable, insightful analytical solutions to help the leadership team evaluate and drive business performance.
• Partner with functional leaders, Strategic Business Partners and Senior leaders to assess and identify opportunities for better customer engagement, and revenue growth
• Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.
• Exceptional execution skills – be able to resolve issues, identify opportunities, and define success metrics and make things happen. Drive Automation and ongoing refinement of analytical frameworks.
• Willingness to challenge the status quo; breakthrough thinking to generate insights, alternatives and opportunities for business success.

• Minimum 0-2 years of experience in relevant domain.
• Degree in a quantitative field (e.g. Finance, Engineering, Mathematics, Computer Science or Economics).
• Strong technical and analytical skills (SQL and Python) with the ability to apply both quantitative methods and business skills to create insights and drive results.
• Familiarity and interest in applying emerging AI and Gen AI capabilities to improve digital targeting outcomes.
• Ability to work independently and across a matrix organization partnering with business partners, functional owners, capabilities, technology teams and external vendors.
• Strong programming skills are preferred. Experience with Big Data programming is a plus.
• Ability to prioritize and manage several concurrent projects through collaboration across teams/geographies