Sr International Client Coordinator

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
The Senior Associate Logistics and Supply Chain Specialist is a developing subject matter expert, responsible for providing support relating to the organization's supply chain solutions and its optimization, processes, and use of resources.
The primary objective of this role is to achieve cost benefits, delivery reliability and customer satisfaction through the best possible administration of solutions (flow of material, value, information).
This role participates in the execution of the logistics and supply chain strategy that defines the connection and combination of activities and functions throughout the value chain including B2B integration.
Key responsibilities:

• Provides support with availability of the necessary processes and systems to enable the buying team to execute the everyday activities.
• Contributes to the flow of materials, products, services and information.
• Interacts with vendors and clients and intervene when queries from these stakeholders are escalated.
• Remains involved with the buying process by participating in the delivery of advanced components of the process including the final resolution of problems and queries.
• Proactively implements the necessary processes to ensure continuous client satisfaction.
• Participates in the pre-sales processes and/or successes to ensure growth within the assigned portfolio.
• Works closely with internal stakeholders to create the best solution design for the client and develop procedures and systems for commercial supply chain projects ensuring commercial readiness.
• Supports strategic projects that identify risks to supply chain delivery and drive the implementation of appropriate solutions.
• Assists with any other relevant task as requested by management.

To thrive in this role, you need to have:

• Display good attention to detail and the ability to manage work processes.
• Possess knowledge of supply chain processes and procedures.
• Good client service orientation and impeccable relationship building skills.
• Display an analytical orientation and continually identify mechanisms for improved service delivery.
• Good verbal and written communication skills.
• Possess an understanding of the client’s business needs and the associated company delivery model.

Academic qualifications and certifications:

• Bachelor's degree or equivalent in Supply Chain, Logistics, Business Management or Information Technology or a related field.
• Relevant Supply Chain and Logistics certification preferred.

Required experience:

• Moderate level experience relevant to the field within a large scale (preferably multi- national) technology services environment'
• Moderate level experience in service delivery within a supply chain environment'

Workplace type:

Remote Working

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.  Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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