Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
https://bayt.page.link/t3PmmYgifKWVm2iL7
Back to the job results

TechOps & Support Engineer

Yesterday 2026/08/27
50-99 Employees · Other Business Support Services
Create a job alert for similar positions
Job alert turned off. You won’t receive updates for this search anymore.
Undo

Job description

Sumerge’s Technical Support team sets new standards of customer experience. Through immense support and instant problem solving, our support engineers fulfill our customers’ desires by exploring new technology areas, products, and multi-technology solutions.


The Support team takes our deep technical expertise and tailor proficient solutions according to the clients’ needs and goals allowing them to grow and solve their biggest business challenges by getting the most out of our offerings.


Ultimately, you will be a person our clients trust. They will rely on you to provide timely and accurate solutions to their technical problems.


Responsibilities
  • Monitors, administrates and troubleshoots systems and business applications.
  • Performs the roll-out and deployment of new system features and updates.
  • Communicate with users through a series of actions to help resolve issues or how to effectively use the system.
  • Diagnose and troubleshoot technical issues through analyzing logs, applications, networks, operating systems...etc.
  • Providing remote and face-to-face technical support to system users.
  • Escalate technical issues to L3 technical support and follows up on their resolution and deployment.
  • Providing an effective interface between users and L3 technical support, supplying all necessary diagnostic information according to procedures till issues are resolved.
  • Maintaining accurate records of all issues with resolution and contact details.
  • Applies software security and upgrades to operating systems and applications.
  • Performs regular backups and disaster precautions.
  • Make continual improvements to procedures and documentation.
  • Automate repetitive tasks via scripting
This job post has been translated by AI and may contain minor differences or errors.
Apply on company site Email to Friend Complete Questionnaire
You’ve reached the maximum limit of 15 job alerts. To create a new alert, please delete an existing one first.
MANAGE
Job alert created for this search. You’ll receive updates when new jobs match.
Manage alerts
Are you sure you want to unapply?

You'll no longer be considered for this role and your application will be removed from the employer's inbox.