Supply Acquisition Supervisor

About Bosta:

Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop-shop for delivery solutions.

We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.

Job Code: 2024PEOP-395 

Job Responsibilities

• Maintain accurate and up-to-date data across internal systems, including attendance records, employee information, and payroll inputs.
• Coordinate workforce supply (labor, coordinators, and helpers) in line with operational requirements and demand fluctuations.
• Support and conduct internal investigations related to employee misconduct, including theft and policy violations.
• Act as a point of contact for employee inquiries, resolving HR and administrative issues in a timely and professional manner.
• Manage and execute onboarding processes to ensure smooth integration of new hires into operations.
• Coordinate and oversee employee transportation logistics across multiple hubs.
• Monitor and evaluate the performance of coordinators and helpers, ensuring alignment with operational KPIs and standards.
• Track and ensure timely payroll processing and transfers for vendors, in accordance with agreed service level agreements (SLAs).
• Ensure compliance with hiring SLAs to meet staffing requirements across hubs.
  

Job Qualifications

Experience:

• 4–6 years of experience in operations, HR coordination, workforce management, or a related field.

Core Competencies / Soft Skills:

• Strong communication skills, both verbal and written
• Effective problem-solving abilities with attention to detail
• Conflict management and resolution skills
• Negotiation and stakeholder management capabilities