Store Operations Consultant

Job Title: SAP Store Operations Consultant

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovative-led company with approximately 784,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com 

Position Summary:

The SAP Store Operations Consultant is responsible for designing, implementing, and supporting SAP solutions that enable efficient retail store operations. The role focuses on store inventory management, replenishment processes, and digital store enablement using SAP Fiori applications within SAP S/4HANA Retail environments.

Key Responsibilities

1. Business Process Analysis

• Collaborate with retail stakeholders (store operations, supply chain, merchandising) to gather and analyze requirements

  
  
  

• Map business processes to SAP S/4HANA Retail capabilities

  
  
  

• Identify process gaps and recommend optimized SAP solutions

  
  
  

2. SAP Solution Design & Configuration

• Configure SAP Retail / S/4HANA modules related to store operations

  
  
  

• Set up and manage:

  
  
  

  • Store inventory management

    
    
    

  • Stock movements and adjustments

    
    
    

  • Store replenishment processes

    
    
    

  • Pricing and promotion execution (from a store operations perspective)

    
    
    

• Ensure solutions align with business and operational standards

  
  
  

3. SAP Fiori & Store Applications

• Configure and support SAP Fiori apps for store operations, including:

  
  
  

  • Inventory lookup and stock overview

    
    
    

  • Stock transfers and goods movement apps

    
    
    

  • Store replenishment and task management apps

    
    
    

• Ensure usability and adoption of Fiori apps at store level

  
  
  

• Work with UX/UI teams to enhance user experience where needed

  
  
  

4. Implementation & Deployment

• Participate in full project lifecycle:

  
  
  

  • Fit-gap workshops

    
    
    

  • System configuration

    
    
    

  • Testing (unit, integration, UAT)

    
    
    

  • Go-live and hypercare support

    
    
    

• Support rollout of SAP solutions across multiple store locations

  
  
  

5. Testing & Support

• Develop and execute functional test scenarios

  
  
  

• Troubleshoot issues related to:

  
  
  

  • Inventory discrepancies

    
    
    

  • Replenishment failures

    
    
    

  • Store operational workflows

    
    
    

• Provide post-go-live support and continuous improvement

  
  
  

6. Data & Reporting

• Ensure accuracy and consistency of inventory and store operational data

  
  
  

• Support reporting and analytics using SAP tools (Embedded Analytics, CDS views, SAP BW if applicable)

  
  
  

• Monitor store KPIs such as stock levels, availability, and shrinkage