Senior Site Reliability Engineer

About Us

Ready to change the world? We’re reinventing freight and logistics at Trella. Backed by a number of leading VC companies (YC, Maersk Growth, Algebra Ventures and Raed Ventures) and we're looking for the best talent out there to help us build and scale our product offering. We aspire to create a step-change in the industry and we want you to be a part of the journey!

We are innovative problem-solvers on this adventure together. Working at Trella means that you’ll be surrounded by colleagues who are constantly pushing boundaries, thinking ahead, and meeting the high standards we set for ourselves. When we build, we do so in a product-led way: we value our customer experience and scalability, and we prioritize how we build our product accordingly.

Our Purpose

At Trella our Vision is to Empower our Communities to move Economies Forward, and we're doing this by building a digital experience that provides our Shippers, Carriers and Teams with the right technology and platform that reduces the costs of moving goods —> Simply, we're trying to disrupt and reinvent trucking, and empower our economies. We have launched from Egypt to Saudi Arabia, Pakistan and UAE, and are looking to build and expand our footprint across the MENA-P region.

What You'll Do:

• Lead / Collaborate with Engineering teams to build SRE culture, maintain development, staging and production systems.
• Managing infrastructure reliability, scalability and security using SRE principles including setting up SLOs, tracking error budgets, Production Readiness Review (PRR) etc.
• Automation of Infrastructure provisioning using Terraform / CloudFormation.
• Automation of IT Infrastructure related tasks using chef, puppet, ansible etc.
• Proactively monitor and optimize Infrastructure costs.
• Maintain and improve API-gateways, web servers, cache & database configurations, CICD pipelines etc.
• Maintain and monitor deployment, orchestration, of the servers, docker containers, databases, and general backend infrastructure
• Participate in on-call rotations and active involvement in resolving incidents, writing production incident reports.
• Hire, mentor and coach junior team members.

What You'll Need:

• BS/MS in Computer Science, IT or related technical field with 6+ years of relevant experience.
• Expert programming and scripting skills preferable bash, shell scripting.
• Expert in computer science in foundations such as Operating Systems, Computer Networks, OWASP principles.
• Excellent system debugging skills, hands on experience with optimizing database configurations and queries for postgres.
• Expert in at least one web server such as Haproxy, nginx, apache etc.
• Experience working with established cloud platforms like AWS, Azure or Google Cloud.
• Experience building and setup of reliable CI/CD pipelines, observability platform, monitoring and alerting tools.
• Experience using linux systems and command line system administration.

• Experience with automation tools like Chef, Puppet, Ansible etc.

• Experience with Kubernetes platform such as EKS.

What we offer

• Hybrid work model with flexible working hours.
• The experience of working in one of Forbes Middle East's top 50 most funded start-ups in MENA
• Annual performance review
• Flexible leave policy that supports your work-life balance and personal needs.
• Development opportunities in a rapidly growing multinational company.
• Early payday option, allowing you to access your earnings sooner helping you manage expenses and financial planning with greater ease.
• Supporting our colleagues to build and grow themselves through Learning & Development initiatives.