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Senior Service Design

30+ days ago 2026/08/02
Other Business Support Services
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Job description

Company Description

Algoriza is a leading software house specialized in Software Development and Information Technology Services.


What we do?


We run four business lines:


- Web and Mobile development


- Hybrid Offshore Delivery Model


- Artificial Intelligence


- Digital Marketing.


Our philosophy is to deliver the products in an effective and efficient manner at very competitive rate.


Our teams are working to serve different regions such as United Arab Emirates, Saudi Arabia and Egypt with a deep experience to ensure our products and services are in line with global best practices and achieve enduring business outcomes.



Job Description

• Collaborate on scoping, planning, and delivering on exciting service design projects


• Plan and conduct qualitative field research around the world using design research techniques


• Analyze and synthesize field and desk research data to identify key insights, and translate them into service concepts


• Ideate, prototype, and test your service concepts


• Present to clients, design and facilitate workshops, and host co-creation sessions


• Participate in shaping and developing service design methods and tools


• Advocate for the evolution of methodology and project approach within the studio and region


• Contribute to shaping projects through business development


• Stay updated on the latest developments, trends, and/or thinking within your field and share your knowledge and thoughts with colleagues


• Share your passion for the discipline and craft with clients, colleagues, and peers around the world



Qualifications

• 5+ years of professional Service Design experience, having done multiple successful Projects.


• Passion for making high-quality experiences, and a demonstrable portfolio.


• Experience directing and mentoring designers.


• A problem solver, with ideas that challenge the ordinary, together with the drive – and the guts – to bring them to life


• A confident and empathetic leader, able and willing to drive projects forward, and contribute your subject matter expertise


• Able to tackle problems analytically and innovatively, and with a systems mindset


• A strong facilitator, presenter, communicator, and collaborator


• A practiced designer who is very comfortable working in a consulting role and preferably has had previous experience working in an agency/consulting, or comparable environment


• Passionate about design solutions, concept development, design research, and mentoring others


• A collaborative self-starter, always willing to be proactive while coaching and working with others to make an impact happen for the client


• Someone with a ‘here to help attitude, who absolutely, fundamentally believes that we’re better together


• Available to travel to KSA 




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